Konga is a leading player in the Nigerian ecommerce space, with over a thousand (1000) employees across the country, over 30 offline retail stores and many growing business subsidiaries such as KongaPay, Konga Travels and Tours, Konga Express, Konga Health, Konga Food etc.
As part of our business expansion strategy, we are currently seeking talented and skillful persons with strong passion for the ecommerce space to join our team in the vacant positions below:
Job Title: Customer Service Executive
Location: Lagos, Nigeria
Type: Full Time
Job Category: Officer Level
Reports to: Head of Customer Experience
Slot: 30 Openings
Job Requirements
- Fresh Graduates
- Smart and Personable
- Good written and verbal communication skills
- Must be computer literate
- Must have completed NYSC.
Why Work With Konga?
- A unique opportunity to work in a fast paced, structured and technologically driven environment
- The opportunity to become part of a highly professional and dynamic team growing the ecommerce space in Nigeria
- An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our fast growing businesses.
- This role shall be remunerated adequately.
How to Apply
Interested and qualified candidates should click on the link below to create their Konga Pay Account and send their CV to: careers@konga.com using the Job Title as the subject of the email.
Click here to create your Konga Pay Account
Job Title: Social Media Executive
Type: Full Time
Job Category: Mid Officer Level
Location: Lagos, Nigeria
Reports to: Head of Marketing
Job Responsibilities
- Deliberate planning, strategy and goal setting
- Development of brand awareness and online reputation
- Identify trends and insights, and optimize spend and performance based on the insights
- Brainstorm new and creative growth strategies
- Create a regular publishing schedule and promote content through social advertising.
- Conduct online advocacy and open a stream for cross-promotions.
- Oversee design (i.e. Social media graphics for Facebook cover, profile pic, thumbnails, ads, landing pages, Twitter profile, Blog, etc.).
- Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate
- Create and manage an online review funnel for building online reviews and reputation. Monitor online reviews and respond to each review timely and with care.
Job Requirements
- B.Sc / M.Sc Degree in marketing or a related field
- Demonstrates creativity and documented immersion in social media. (Give links to profiles as examples).
- Displays in-depth knowledge and understanding of social media platforms, their respective participants (Facebook, Twitter, Instagram, YouTube, and Pinterest etc.) and how each platform can be deployed in different scenarios.
- Maintains excellent writing and language skills.
- Maintains a working knowledge of principles of SEO including keyword research and Google Analytics. Highly knowledgeable in the principles of “Search and Social.”
How to Apply
Interested and qualified candidates should click on the link below to create their Konga Pay Account and send their CV to: careers@konga.com using the Job Title and Prefered Location as the subject of the email.
Click here to create your Konga Pay Account
Job Title: Accounts Officer
Location: Lagos, Nigeria
Employment Type: Full Time
Job Category: Executive Level
Reports to: Head of Finance
Job Responsibilities
- Invoices sales orders for all B2B and B2C transactions
- Generates pick and pack / invoicing of sales orders for all virtual stores
- Processes and invoices sales orders for allocated retail stores
- Processes and invoices return orders for all B2B and B2C
- Generating of daily sales report for all B2B, B2C and virtual stores
- Monitoring and posting of all B2B, B2C and virtual stores bank inflows to general ledger
- Generates monthly revenue reports for all virtual stores
- Daily and monthly reconciliation of allocated retails stores bank account to general ledger
- Confirmation of customer payments into banks on mail for processing of all B2B, B2C and virtual store transactions
- Ensuring collection of credits sales payments as at when due through the appropriate sales personnel
- Verifying, stamping and signing of sales order confirmation for inbounding process
- Monitoring of virtual stores sales reports updated online by sales persons for confirmingcustomer payments
- Processing of approved staff purchase forms of all staff
- Any other activity assigned to me by Head of Finance.
Job Requirements
- Excellent numerical and analytical skills
- Excellent (speaking and writing) communication skills
- Excellent presentation ability
- Knowledge of International Financial Reporting Standards (IFRS)
- Proficient in use of MS office suite (Word, Excel and PowerPoint)
- Proficient in use of Accounting software (Tally, QuickBooks and Sage)
- Proficient in use of ERP software (SAP and Microsoft Dynamics 365)
- Leadership and managerial skills
- Good listening skill.
How to Apply
Interested and qualified candidates should click on the link below to create their Konga Pay Account and send their CV to: careers@konga.com using the Job Title and Prefered Location as the subject of the mail.
Click here to create your Konga Pay Account
Job Title: Pharmaceutical Sales Representative
Locations: Abuja, Lagos, Ibadan-Oyo, Port Harcourt-Rivers and Akure-Ondo
Type: Full Time
Job Category: Executive Level
Reports to: VP: Konga Health
Slot: 15 Openings
Role Summary
- The Pharmaceutical Sales Representative will be responsible for client’s engagement and onboarding.
- The ideal candidate will also be responsible for the performance of these clients and their customer satisfaction.
Role Responsibilities
- Provide product information and deliver product samples
- Monitor and analyse data and market conditions to identify competitive advantage
- Conduct and frequently update research to identify new markets and customer needs
- Arrange business meetings with prospective clients and guide to achieve targeted success milestones
- Promote the company’s products/services; predicting and /or addressing clients’ needs
- Develop and sign on new clients.
- Provide trustworthy feedback and customer relationship support
- Build long-term relationships with new and existing customers
Professional Skills & Qualifications Required
- Minimum of First Degree in Pharmacy
- Non pharmacists with degrees in biological sciences and who possess very relevant experience in B2B selling of pharmaceutical products and general healthcare product knowledge would be considered
- Minimum of 1-3-years’ relevant experience is preferred
- Good listening, and problem solving skills
- Good leadership and people management skills
- Knowledge of Microsoft Office
- Ability to multi-task
- Excellent in relationship management
- Good and effective communication skill
- Report writing
Why work with Konga?
- A unique opportunity to work in a fast paced, structured and technologically driven environment
- The opportunity to become part of a highly professional and dynamic team growing the ecommerce space in Nigeria
- An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our fast growing businesses.
- This role shall be remunerated adequately.
How to Apply
Interested and qualified candidates should click on the link below to create their Konga Pay Account and send their CV to: careers@konga.com using the Job Title and Prefered Location as the subject of the email.
Click here to create your Konga Pay Account
Job Title: Finance Executive (Tax and Compliance)
Location: Lagos, Nigeria
Employment Type: Full Time
Job Category: Executive Level
Reports to: Head of Finance
Job Responsibilities
- Prepare for payment all statutory obligations
- Files monthly and annually tax returns
- Prepare necessary paperwork for tax payments and returns
- Organize and update the company’s tax database
- Complete monthly, quarterly and annually tax reports
- Identify tax savings and suggest ways to increase profits
- Prepare and coordinates tax audit exercise with tax administrator
- Files monthly and annually tax returns
- Follow industry trends and track changes related to taxes
- Interacts with tax officers in order to build excellent relationship with the tax administrators
- Access bank main account reconciliation
- FCMB main account reconciliation
- Online revenue analysis and postings
- POS dispute resolution
- Confirmation of payment
- Any other activity assigned by the Manager.
Job Requirements
- Proven work experience as a Tax Accountant, Tax Analyst and Tax Preparer
- Knowledge of accounting and bookkeeping procedures
- Familiarity with accounting software packages
- Computer literacy (MS in particular)
- Excellent analytical and time management skills
- Strong numeracy skills
- Keen attention to detail
- H.N.D in Banking and Finance
- ICAN will be a plus.
How to Apply
Interested and qualified candidates should click on the link below to create their Konga Pay Account and send their CV to: careers@konga.com using the Job Title and Prefered Location as the subject of the mail.
Click here to create your Konga Pay Account
Job Title: Bulk Sales Executive
Locations: Lagos, Delta, Ogun, Anambra & Cross River
Employment type: Full Time
Slots: 5 per Location
Job Category: Officer Level
Reports to: VP Strategic Businesses
Role Summary
- The bulk sales executive will be responsible for driving the sales of Konga’s products and services to resellers and groups within specific allocated areas covered by such staff.
Role Responsibilities
- Develop a client engagement strategy focused both on achieving agreed financial target and excellent client/customer experience
- Conduct and frequently update research to identify new markets and customer needs
- Arrange business meetings with prospective clients and guide to achieve targeted success milestones
- Promote the company’s products/services; predicting and /or addressing clients’ needs
- Provide trustworthy feedback and customer relationship support
- Build long-term relationships with new and existing customers
Professional Skills & Qualifications Required
- Candidates can be a female or male
- OND, HND or first degree in any field
- 0-2 years’ relevant experience is preferred
- Good listening, and problem-solving skills
- Computer savvy
- Ability to multi-task
- Excellent in relationship management
- Good and effective communication skills.
- Report writing.
Why Work With Konga?
- A unique opportunity to work in a fast paced, structured and technologically driven environment
- The opportunity to become part of a highly professional and dynamic team growing the ecommerce space in Nigeria
- An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our fast growing businesses.
- This role shall be remunerated adequately.
How to Apply
Interested and qualified candidates should click on the link below to create their Konga Pay Account and send their CV to: careers@konga.com using the Job Title and Prefered Location (e.g.: Bulk Sales Executive - Warri) as the subject of the email.
Click here to create your Konga Pay Account
Job Title: Lead Konga Boss Affiliate
Location: Nigeria
Type: Full Time
Job Category: Senior Officer Level
Reports to: Head of Konga Boss Operations
Role Summary
- Managing internal processes to achieve growth in the affiliate network.
Role Responsibilities
- Searching and identifying potential affiliates
- Reactivating old affiliate and growing affiliates to also becoming agents.
- Constant communication with affiliates (replying to emails, follow ups)
- Monitoring affiliates activities and performance, including transaction check (fraud risk, unusual activities)
- Ensuring affiliates compliance with company policies and brand guidelines in online channels
- Keeping affiliates up to date on program and product enhancement
- Evaluating and validating affiliates needs and requirements
- Periodic discussions/trainings with affiliates on platform functions and sales strategies
- Content management for newsletters, system emails, affiliate sign up landing page.
- Preparing promotional assets for affiliates such as ready-to-use banner, text and screenshots.
- Ensuring sales target is met via the affiliate network
- Ensuring timely and accurate payment of commission to affiliates
- Prioritizing tasks
- Developing new functionalities
Professional Skills & Qualifications Required
- Great level of interpersonal relationship skills
- Very Accurate documentation
- High level of tolerance
- Accurate Information
- Very well organized
- Good problem solving skills
- Knowledge of Microsoft Office
- Customer Service
- Good negotiation skills
- Proficient in the use of ICT/APP systems and applications.
- Must be able to pay attention to details in order to give accurate information.
- University degree.
- Experience in resolving issues and managing customers.
- Excellent analytical skills.
Why Work With Konga?
- A unique opportunity to work in a fast paced, structured and technologically driven environment
- The opportunity to become part of a highly professional and dynamic team growing the ecommerce space in Nigeria
- An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our fast growing businesses.
- This role shall be remunerated adequately.
How to Apply
Interested and qualified candidates should click on the link below to create their Konga Pay Account and send their CV to: careers@konga.com using the Job Title and Prefered Location as the subject of the email.
Click here to create your Konga Pay Account
Note: Only those who follow the instructions above will be contacted
Application Deadline 30th September, 2021.
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