Royal Power and Energy Limited - With experience of over 10 years in the Nigerian Power Industry, RPE is a total solution provider. Our experience empowers us to comprehend the market, guaranteeing we offer elite items and frameworks that give a high level of unwavering quality, reasonability, serviceability, excess and adaptability of activity. We Provide the following services : Power generation services, like - Solar grid, Gas, Power solution services , Power backup solutions, Renewable energy solutions, Power protection services, Power conditioning services, Transmission and distribution services RPE’s ultimate goal is to upgrade the lives of millions of Nigerians, provide a better environment for the future generation and also to protect our environment.
We are recruiting to fill the position below:
Job Title: Driver
Location: Ilupeji - Osohodi, Lagos
Employment Type: Full-time
Job Description
- Drive vehicle for official travel and business, or as requested by Representative
- Maintain high standard of service to both internal and external guests.
- Ensure punctuality and safe transport;
- Observing the road and traffic laws and regulation
- Ensure that safe driving practices are adhered to including local driving codes and internally agreed standards.
- Alcohol must not be consumed or present whilst on duty
- Ensure vehicle is kept clean, tidy and in good working condition at all times
- Ensure vehicle is kept secure at all times
- Ensure vehicle is given regular/day-to-day maintenance checks: check oil, water, battery, brakes, tyres, etc.
- Ensure vehicle repairs are carried out properly by official manufacturers specification
Requirements
- Candidates should possess an SSCE / GCE / NECO qualification with 5 - 10 years work experience.
Salary
N50,000 / month.
Job Title: Female - Sales Representative
Location: Lagos
Job Description
- Visit minimum 15 customers a day
- Generate minimum 2 leads per day
- Generate a monthly business volume of 100 batteries and 25 inverters
- Achieve agreed upon sales targets and outcomes within schedule
- Pre-Sales, Sales, Brand Promotion
- Dealer relationship Management
- New dealer appointment.
- Reach out to customer leads through cold calling
- Assist in organizing customer meets, exhibitions etc.
- Submission of proposal
- Presentations to customers
- Assist in vendor registration
- Establish, develop and maintain positive business and customer relationships
- Supply management with reports on customer needs, problems, interests, competitiveactivities, and potential for new products and services
- Arrange product displays at corporate organizations
- Maintain and file all sales related data and documents
- Coordinate with Finance, Service, Logistics and warehouse in installation and timely invoicing process
- Interact with customers and keep them updated with various site related activities
- Assist in the preparation of customer visit reports and coordinate with sales managers to update the customer visit data
- Collate sales and market related information and dis-seminate to all stakeholders.
- Responsible for compliance with ISO system for business process
Requirement
- Candidates should possess a Bachelor's Degree qualification.
Salary
N150,000 - N170,000 / month
Application Deadline 30th June, 2021.
Job Title: Assistant Service Manager
Location: Lagos
Duties
- Improving customer service procedures, policies, internal/external written/verbal communication and quality standards across Service department.
- Manage on a daily basis all Service coordinators and engineers’ activities ensuring all tasks allocated are completed and closed correctly in a timely manner.
- Actively monitor and manage administrative and technical team members to ensure staff are meeting requirements
- Monitor, coordinate and manage all incoming mails sent to helpdesk mailbox to ensure prompt customer response and resolution of complaint or issues in a timely manner in line with fault severity
- Handle customer complaints or concerns quickly and professionally to develop and maintain good customer relationships
- Attend customer meetings and conference calls
- Ensure all equipment covered under SLA agreements have PMs properly scheduled as per terms of the SLA and JCC are fully collected in line with SLA invoice requirements.
- Ensure accurate use of the Service software by coordinators and engineers whilst escalating to management any continued, ongoing problems.
- Manage and monitor service software to resolve Late, Issues and Conflicts in a timely manner. Ensure job tickets are scheduled, updated and resolved in a timely manner.
- Estimation of Service costs and material inputs
- Responsible for cost controls over expenses, consumables and tooling for the department. Ensure all scheduled work is properly coordinated to minimise service expenses.
- Verify and approval of department expenses
- Handling customer complaints or any major incidents ensuring any major issues are quickly escalated to implement compatible solutions
- Renewal of SLAs (Service Level Agreements)
- Coordination with Sales team on suppliers' end and proper installation of the equipment as per manufacturers' guidelines.
- Manage throughput and the repair processes to maximize efficiency
- Assist the Service Head as directed
- Develop training programs for all RPE products
- Understand customer needs and provide consistent high levels of service delivery
- Plan and utilise resources to achieve qualitative and quantitative targets
- Review technical recommendation for ticket resolution
- Responsible for Service staff recruitment and appraisals
- Prepare and present weekly and monthly activity report to Management
- Responsible for compliance with ISO system for business process
Requirements
- Interested candidates should possess a Master's Degree with 7 - 10 years work experience.
Salary
NGN250,000 - NGN300,000 / Month.
Application Deadline 9th July, 2021
How to Apply
Interested and qualified candidates should send their CV to: hr@rpeltd.com using the job title as the subject of the mail.
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