Shell Nigeria Business Operations (SNBO) - Our Shared Service Centre, Shell Nigeria Business Operations (SNBO) is focused on driving operational excellence in process management with roles in Functional Operations and Advisory. We enable Shell Exploration and Production Companies in Nigeria to operate competitively in a dynamic business environment. We are looking for high performing, experienced and skilled individuals with the drive to create significant business impact.
We are recruiting to fill the positions below:
Job Title: Supply Chain (Contracting & Procurement) Professional
Reference ID: R7463
Location: Lagos
Employment Type: Full time
Experience level: Experienced Professionals
Job Details
SNBO Supply Chain (SC) department is recruiting for the following positions:
- Custom Clearance & Freight Forward Logistics SpecialistMaterials Expediter / Materials Movement Logistics Coordinator Materials Management Inventory SpecialistVendor Management (Lead and Specialist)Supply Chain Systems Specialist – vendor and contract dataProcurement Specialist / BuyerContract Specialist
Accountabilities
- Candidates can expect to function in one of the following SC areas with the opportunity to rotate into other areas over the course of their career
Custom Clearance & Freight Forward Logistics Specialist:
- Develop clearing and forwarding strategy that would enhance hitch-free import and export of goods and personal effect for Shell.
- Manage Clearing & Forwarding Contracts post award to obtain maximum benefits in service delivery and value for money. Ensure that local Nigeria Content requirements are met, and community participation is enhanced
- Manage the interface between, Shell Ous (Europe, Asia, America, Africa), expatriate community, Nigerian cross postees and the group clearing and forwarding company in Shell Centre to facilitate the handling of personal effects.
- Maintain an oversight function for the custom clearing and forwarding of all Shell materials whether through Turnkey contract or other third-party clearing agents to ensure proper documentation and perfection of documents with Nigeria customs in all Ports of entry in Nigeria.
- Drive Import Duty Exemption and Waiver process through Finance Department and manage Interface with Nigerian customs
- Provide advice and guidance to Shell staff on import and export regulations towards ensuring Shell compliance to import legal requirement
- Manage the relationship between Shell and all Free Zone Ports Authorities (Onne, Calabar, Lagos), including custom bonds, licenses and other operating instruments for free zone activities to facilitate import of critical equipment/materials that would improve project deliveries.
- Liaise with all Government agencies and other third parties, including customs, shipping companies, NAFDAC, NDLEA to obtain all necessary documents for import and export of materials as required by the Law of the Federal Republic of Nigeria.
- Contribute to the development and update of HR policy for managing the import and export process of staff personal effect
Key Challenges:
- Understanding Nigeria Customs, NAFDAC, NDLEA, etc and keeping with company business ethics in dealing with custom clearance
- Knowledge and Dealing with changing customs rules and regulations
- Compliance to legal and company policies with respect to importing/exporting personal effect for Shell staff
- Minimise delay and damages to materials and personal effects in the clearing & forwarding process
Materials Expediter / Materials Movement Logistics Coordinator:
- Ensures rapid supply chain deliveries in the supply of goods and materials critical to the business.
- Providing Import and Export support of goods and personal effect service
- Managing large quantity and diversity in demand in the type of goods and materials, the quality of specification, and business drivers (schedule, cost, quality, technical integrity)
- Maintaining high levels of Ethics & Compliance
- Understand importance of data and document quality (completeness, accuracy) and integrity and compliance to minimum required process steps
Key challenges:
- Understanding Nigeria Customs, NAFDAC, NDLEA, etc and keeping with company business ethics in dealing with custom clearance
Materials Management Inventory Specialist:
- Performs strategic Inventory Planning for the Hubs, optimise Inventory
- Execute replenishment by running forecasting and analysis of demands
- Update and maintain material sourcing lists in SAP ERP MM
- Provides advisory support on Inventory Planning
- Proactive Involvement in Integrated Activity Planning (IAP)
- Ensure focus on Turnaround/Shutdown material planning for each Hub
- Optimise Inventory by reviewing and identifying dormant, excess and obsolescence
- Coordinate with the business stakeholders such as the Assets, buyers and expediters to ensure the follow through of material requirement
- Liaising with the Business on inventory level and stocking strategy
- Running and actioning SAP ERP (P47) MM Reporting; Review standard inventory report and analysis output from MM Analyst to fulfil Assets specific requirements
- Ensuring correct Material coding - Material coding is a critical activity in ensuring that all materials are accurately set up in the system to enable the business to identify and order the materials they require
Vendor Management (Lead and Specialist):
- Ensures all vendors are evaluated and cleared for integrity due diligence and within Shell Global supplier principles whilst maintaining high levels of Ethics & Compliance
- Ensure all Vendor Management SOX controls are implemented and effective
- Ensure compliance with Anti-Bribery and Corruption, Trade control and Shell guidelines and procedures as well as applicable local & international legislations
- Identify and escalate potential matters for investigation to Business Integrity
- Responsible for registration, de-registration and maintenance of vendor master data
- Lead and manage the vendor management team (Lead role only)
Key Challenges:
- Handling of sensitive information requires a high level of accurate record keeping and strong personal resilience.
Supply Chain System Specialist – vendor and contract data:
- Execute, update and maintain critical vendor and contract data tasks timeously and accurately within SAP ERP and SAP Ariba systems
- Liaise with Shell CoE SBO for best practices, change and improvements in process and applications
- Advanced knowledge of SAP ERP and SAP Ariba are critical to this role
Procurement Specialist / Buyer:
- Ensures rapid order fulfilment in the RtP (Requisition to Pay) process whilst maintaining high levels of Ethics & Compliance
- Understanding technical specifications of materials.
- Prioritising processing of requisitions to align with the Company’s agreed activity plans
- Negotiations, Tendering and Evaluation of quotations
- Advise and guide business on the correct procurement channel (buying channel)
- Knowledge of Nigeria Local Content Development Act and application thereof within Procurement activities
Key Challenges:
- Managing high volumes of demand whilst balancing the need to ensure price competitiveness and ethical buying principles
- Understanding of risks pertaining to Procurement in Nigeria and Shell’s governance and compliance requirements
Contract Specialist:
- Develop commercially competitive contracting & procurement contract strategies, which meets the Business Demand while taking into account potential implementation of Global Strategies at local/regional level
- Conduct tenders, evaluate bids & drive negotiations with Suppliers in accordance to Shell CMCP (Category Management Contracting & Procurement) guidelines
- Ensure delivery & effectively manage contracts while continuously drive supply chain improvements
- Implementation of Contractor HSSE practices
- Ensure application of the E2E CMCP process, using commercial judgement, common sense and a simplification mind-set, understanding the difference between non-negotiable compliance elements (Safety, E&C, Code of Conduct, Law) and SC operating practices, while always keeping enterprise business value in focus targets
- Understanding of key contracting and procurement risks in Nigeria (E&C, Financial risks, HSSE risks, IT & Data risks, Local content risks, etc.)
Key Challenges:
- Prioritizing and managing high volume of operational contracts; whilst finding solutions for optimization/consolidation of contracts
Requirements
Qualification:
- Bachelor's degree in any Applied Science - IT, Engineering, Library science, Computer Science or related field.
Essential:
- 2-7 years of Supply Chain (Contract & Procurement) / Logistics experience in any of the following areas: Procurement, Contracting, Materials Management, Vendor Management, System Enablement, Clearing & Forwarding.
Possess the following (Soft) skills:
- Excellent communications skills (written and verbal)
- Critical/Analytical thinking with innovative problem-solving skills
- Excellent stakeholder engagement and relationship management
- Continuous Improvement and Learner Mindset
- Collaboration / Team working skills
- High ethical standards with integrity;
- Ability to manage confidentiality/sensitive information.
Possess the following System technical skills:
- SAP ERP MM Module
- SAP Ariba
- MS Office (Word, Excel, PowerPoint)
Employee Value Proposition:
- Commitment of Leadership, colleagues to Health and Safety of all Staff.
- Career Growth opportunities and Personal Development
- Balanced focus on business delivery and personal life.
- Ethical organization
- Committed to cleaner energy and societal License of Operate, sustainable community development
Interested and qualified candidates should:
Click here to apply
Job Title: Finance and Pensions Professional
Reference ID: R7470
Location: Lagos
Employment Type: Full time
Purpose
- Finance Advisors serve as the face of Finance for opportunities or challenges prioritized based on value and risk across Shell Companies in Nigeria. They are responsible for the delivery of Finance capability required to support a set of clearly defined business outcomes across multiple activities/assets, leveraging cutting edge technology to deliver. It requires laser sharp attention to detail coupled with an ability to zoom out and see the big picture.
- We are recruiting several Finance Advisor roles that support different parts of the Business as the core of the role. Additionally, these roles are also part of the Finance Advisor pool where projects are allocated are based on business opportunities/projects and individual development needs.
- Additionally, there are some roles specific to Treasury management of funding requirements and reporting. Relevant banking experience will be desirable.
Accountabilities
The Finance Advisor will:
- Deliver the full suite of Finance support autonomously and coordinate the involvement of finance specialists like including tax, treasury, accounting and commercial finance.
- Independently ensure that a proper functioning control framework is in place and that risks are properly understood, reflected and managed.
- Independently ensure value and risks are made transparent and understood in both decision making and in performance management.
- A fit for purpose performance management system is in place.
- In activities where Finance Operations and the Business act together to deliver, the Advisor will lead/initiate structural improvement projects with clear accountabilities for own and team delivery.
- Actively look for opportunities to reduce non-value adding Finance activity (e.g. demand management).
- Engages external stakeholders on finance elements for cost approvals.
Challenges:
- Successful candidates will need to climb a steep learning curve and be able to work independently with minimal supervision within a very short period. Virtual working with key stakeholders and partners requiring high levels of personal authenticity, discipline and relationship skills.
Requirements for the above Finance Advisor roles:
Role: Supervisor or Individual Contributor? Individual Contributor
- Professional Accounting Qualification such as ACA, ACCA, CIMA
- Bachelor’s degree
- 3 years to 12+ years post-graduation work experience in accounting or Finance Advisor roles
Desirable:
- Significant experience in one or more of the following will be an added advantage
Business performance management:
- Management Information and reporting (Use of SAP and Business Warehouse or other ERP and MI systems)
- Financial Accounting and Controlling
- Post-qualification experience in Audit practice and/or Assurance services
- Finance process excellence
- Project Management lead experience
- For Treasury Advisor role relevant banking experience including but not limited to Treasury operations, corporate finance, project Finance
The successful candidate should have Commercial acumen and drive as well as a Strong Business Partnering Focus characterized by:
- A deep understanding of the impact of external trends and competition and its impact on the Oil & Gas Business
- Stakeholder management and negotiation skills Ability to boldly challenge the Business/Function to think through strategic issues and value opportunities
- Demonstrated ability to identify, articulate, initiate and deliver high-impact value propositions, overcoming political and organizational barriers
- Initiation of or participation in cross-Business/Function and/or external collaborative efforts that significantly benefit the bottom line
- Logical yet innovative approach to problem solving
- Working in a multinational corporation
Candidates:
- Should be excellent team players with demonstrated ability to contribute positively to team dynamics, with a balanced focus on delivery, development and personal life.
- Must have high ethical standards, integrity, a personal culture of maintaining confidentiality of sensitive information and of compliance to organizational policies and procedures.
Professional Growth:
Finance Advisors will benefit from:
- Opportunity to contribute to the delivery of a business/function specific Finance agenda.
- Broad opportunities for development as a result of pooled working, where there will be more variety and complexity in the experiences an Advisor will get over their job tenure.
- Ability to apply Finance skills to a variety of business activities and gain better understanding of end to end value chains.
- Enhanced peer learning opportunities (knowledge sharing) due to commonalities of activities performed by pool members. This will be more “pull” than “push”.
- Developing the capability to quickly understand the value drivers, risks, dimensions, and business players a (new) parts of the business the pool supports.
Insurance Advisor role:
- Responsible for the placement and management of efficient Insurance Programme to protect the assets including personnel of Shell Companies in Nigeria at the lowest possible cost and respond to liabilities arising from the activities of the Shell Companies in Nigeria. This includes, but is not limited to insurance strategy development, market survey, contracts and vendors management, claims processing, stakeholder management and regulatory compliance.
Accountabilities:
The Insurance Advisor will:
- Develop, monitor and continually evaluate insurance strategies, to ensure optimal coverage. Be able to crisply communicate the situation we are in, versus competition, versus government requirements and versus industry possibilities. Clearly formulate the options we have so that discussion and decision can be facilitated for management.
- Advise on insurance issues in Contracts, review insurance/indemnity clauses and handle queries from customers on insurance provisions.
- Ensure full compliance with Insurance requirements, as well as pro-active service offer to the Business.
- Arrange and administer efficient Insurance Programme to protect the assets and respond to liabilities that result from the activities of the Shell Companies in Nigeria also including construction projects.
- Co-ordinate the annual insurance renewal negotiations with insurers and JV Partners.
- Implement Shell’s strategy on the Nigerian Content directives on Insurance ensuring 100% approvals by NCD and NAPIMS. Also work to ensure clauses in the contract are enforceable.
- Advise Management of changes in the various Shell Global Businesses Risk & Insurance Strategy/Policy & Initiatives and ensure implementation as appropriate.
- Independently manage and optimize relationship with Joint-Venture Partners/Regulatory Authorities on Risk & Insurance issues. Additionally, with the Group Insurance Company, Local Insurers, Brokers and Loss Adjusters.
- Vigorously pursue and obtain timely settlement of valid insurance claims. Work with Risk & Insurance to pursue all SEPCiN's long outstanding claims. Periodically, review pending claims and oversee preparation of quarterly claims report to management and JV Partners.
- Liaise with the Legal department to monitor progress of litigation and advise Insurers as appropriate.
- Prepare and manage the Insurance budget and achieve cost-efficiency of Insurance programme. Ensure all programs are covered within the approved budget.
- Identify staff development needs and provide staff training (both internal and external) on the highly specialized insurance skills.
- Periodically review Insurance market/Rating forecast and advise Treasury Manager on optimum levels of Risk Retention.
Dimesnion:
- Operational, projects and staff personal liability insurances
- Car fleet insurance, 000’s of vehicles
- Projects & operation policies – multi $m
- 2 direct reports
External Interfaces: International & Local Insurance Markets/Brokers/Loss Adjusters; NNPC/NAPIMS/NCD, JV Partners, parties to PSC; Local Insurance Industry Regulators e.g. NAICOM, NIA
Challenges:
- Successful candidates will need to climb a steep learning curve and be able to work independently with minimal supervision within a very short period. Virtual working with key stakeholders and partners requiring high levels of personal authenticity, discipline and relationship skills. Specific role challenges include:
- Defending Shell interests by optimizing the insurance portfolio.
- Balance Joint venture/production sharing requirements versus Group Insurance strategy.
- Handle a wide range of internal and external stakeholders, at very senior level.
Individual Contributor or Supervisor? Supervisor.
Requirements for Insurance Advisor role:
- Role: Supervisor or Individual Contributor? Individual Contributor
- Degree in Insurance or related discipline
- Professional Accounting Qualification such as ACA, ACCA, CIMA
- 3 years to 12+ years post-graduation work experience in accounting or Finance Advisor roles
Desirable:
- Sound knowledge, understanding and application of Insurance principles, Insurance Laws, Regulations & Practices and experience in applying to different corporate structures
- Additional specialist training/exposure in Insurance will be an advantage.
- Experience in managing difficult negotiations; familiarity with contracting principles & processes including handling tenders.
- Analytical & problem-solving skills; negotiation skills; influencing skills.
- Excellent communication & presentation skills.
- Ability to see a project through from start to completion.
- Ability to read through large volumes of documents and identify all the salient issues.
- Ability to provide front-end supervision and to act as Coach to team members.
Candidates:
- Should be excellent team players with demonstrated ability to contribute positively to team dynamics, with a balanced focus on delivery, development and personal life.
- Must have high ethical standards, integrity, a personal culture of maintaining confidentiality of sensitive information and of compliance to organizational policies and procedures.
Interested and qualified candidates should:
Click here to apply
Job Title: Cargo Claims Analyst (formerly Demurrage Analyst)
Reference ID: R7455
Location: Lagos
Employment Type: Full time
Job Purpose
- Supports Corporate Crude Oil Shipping & Export activities of Shell Companies in Nigeria (SCIN). The position will provide a professional cargo claims service to the Business through prevention and efficient processing of claims related to exports from Shell operated loading terminals (BONNY, FORCADOS, SEA EAGLE & BONGA) and 3rd party terminals with SCIN equity participation (BRASS, & ERHA FPSO).
Accountabilities:
- Act as Focal Point for issues relating to cargo claims (demurrage and quantity/quality) within SPDC & SNEPCO In conjunction with Tanker Programmers, analyse all scheduled crude oil offtake operations to determine SPDC and SNEPCO demurrage exposure, escalating for action as required
- Receive and support negotiation (or rejection) of claims from Third Party Owners/Charterers of ships loading at SCiN Terminals and Ensure cargo claims are made to NOV partners within the contractual time-frame and avoid any claim from being time-barred.
- Generate relevant accruals for Monthly/Quarterly/Yearly Finance closing. Generate monthly cargo claims reports to relevant departments with appropriate comments that lead to improvements
- Prepare data for and attend cargo claims reconciliation meetings with JV/PSC Partners and third party injectors Maintain database of all cargo claims in order to provide timely, up to date and accurate management information to SPDC, SNEPCO, Offtake Partners and NAPIMS Ensure cargo claims processed through SAP for Shell OUs, budget cleared through BFM approval and sent for payment Ensure Tanker world scale and monthly AFRA Rate are obtained and updated when due
Challenges:
- Minimize SCiN costs related to cargo claims
- Efficient processing of claims, avoiding backlog of greater than 3 months of claims that are open without agreement
- Effective negotiation with JV/PSC Partners/SWEST and third parties customers on all cargo-related claims
- Maintain good working relationships with a wide range of SCiN supporting departments, Government Agencies, JV and PSC Partners, Shell Trading and Third Parties using Company facilities.
- Maintain good working relationships with Government Agencies in charge of crude oil production and export activity, namely Ministry of Commerce, NNPC, NAPIMS, Department of Petroleum Resources,
Requirements
Qualifications:
- First degree/HND in any field.
Essential:
- Minimum of three (3) years work experience in EP/Upstream environment. Awareness of Production activities
- Demonstrated ability to effectively process significant levels of detailed information
- Proficiency in MS Excel
Desirable:
- Previous experience related to marine operations and processing of cargo claims
- Knowledge of shipping and export documentation
- Previous experience with shipping agency liaison and /or working in a position which required regular contact and communications with external Government Agencies and Third-Party companies is an advantage.
- Business acumen and strong business partnering focus
- Good communication/negotiating skills
- Ability to deliver timely and accurate information as required.
- Minimum of 3 years experience on marine operations at the terminals.
Interested and qualified candidates should:
Click here to apply
Job Title: Information and Digital Technology Analyst (JG6 / JG5 / JG4)
Reference: ID R7429
Location: Port Harcourt, Rivers
Employment Type Full time
Experience level: Early Careers
Job Purpose
- Provide world class Information and Digital Technology (IDT) capabilities and operational services to Shell Companies in Nigeria leveraging top quartile technical tools, platforms and skills.
- The role will be part of Information and Digital team aimed at ensuring that business users across Shell maximize the return on investment in data, information, applications and infrastructure. Ultimately business users would leverage access to Information and Digital solutions to make quality and timely decisions so that Shell can provide more and cleaner energy, profitably and ethically.
- The role provides an opportunity for a passionate, self-driven IDT professional to bring together experiences and knowledge across different IDT disciplines and businesses to shape the solutions delivered to the end-users.
- The role will be required to operate in one or more of the broad IDT capability areas, namely: Business Analysis, Application Delivery, Application support and Workflow analysis, digitalization or Software Engineering, Application Development and Testing, Information Management, End-user computing, Project Management, Library and Archiving amongst others. This role will provide in-team subject matter expertise, peer guidance and support to their immediate teams and the wider Information and Digital function.
- The job location for this role applies to Port Harcourt and Lagos.
Accountabilities
- Candidates can expect to function in one of the following IT delivery areas with the opportunity to rotate into other areas over the course of their career
Business Analysis and Application Delivery:
- Responsible for identifying and framing the business needs of their clients and stakeholders and helping to determine solutions to meet business needs or resolve business problems.
- Role may be part of an IT project development environment or an individual contributor at the business interface.
- Understands the industry and business positioning among competitors, proficient in operational activities and business strategy, identifying and engaging (main) stakeholders.
- Leverage experience working with the business, to identify business improvement opportunities; looking externally to access industry best practices via International Institute of Business Analysis.
- Will be required to continuously scan the Shell global IT environment and external environment to understand solutions that may be deployed to address business pain points.
Application Support and Workflow Analysis:
- Assist business users maximize usage to applications by identifying optimal pathways to achieving intended business results. Gain in-depth knowledge of the applications and the business process(es) it is supporting.
- Proactively and continuously monitor and measure application performance to ensure reliable and secure delivery of application and infrastructure services.
- Must ensure that change and/or enhancement requests to application landscapes/infrastructure components are deployed into the Production environment seamlessly and within the change control framework.
- Lead/Contribute to Application enhancement projects.
- In accordance with the Application/Infrastructure Services Problem and Incident Management processes, ensure incidents are appropriately escalated and resolved while at times also providing deep technical expertise to troubleshoot issues.
Digitalization or Software Engineering:
- Responsible for the delivery of software, which may include new development, configuration and installation of third-party packages, and software integration efforts.
- Perform full lifecycle software development: analyzing, planning, developing, implementing, testing and maintaining.
- Provide timely solutions to issues and evaluate the technical aspects of every decision.
- Peer review codes and assess code quality.
- Create and develop web user interfaces. Develop server-side code for high-volume web-based applications.
- Implement analytics. Testing and monitoring routines.
Information Management & Advisory:
- Responsible for the definition of Information Management (IM) needs of the business stakeholders and the determination of IM solutions to meet those needs or resolve business problems.
- Provides consultation to the business to support the deployment and embedding of IM standards, roles, responsibilities, competencies, initiatives and services within the business.
- Ensures IM compliance requirements are monitored and reported accurately.
- Sets up priorities for IM services and assesses their performance.
- Provide business users with tools needs to gain insights from structured and unstructured data, information and knowledge.
Project Management for Application Delivery or Infrastructure:
- Plan, control and execute a project or set of related projects (infrastructure, application development, procured systems) to meet identified business needs and deliver business value within agreed parameters of cost, timescales and quality.
- Document all agreed requirements and manage them effectively; ensure that all project risks are identified and managed throughout the project lifecycle.
- Mobilize and lead a team (composed of staff and suppliers) across organizational boundaries
- Rigorously manage scope, budget, resources, timeline through a structured change management process to ensure commitments are achieved
- Apply company project management and IT control/assurance methodologies, standards, processes and Governance structures.
IT Service Desk & Request Management:
- Provide services to meet the financial and operating performance targets of IT organization within the Nigeria End-user Computing Operations. Collaborate effectively with various teams in Shell Nigeria and 3rd party vendors to ensure End-2-End delivery of services.
- Plan, budget and procure computers and accessories for the enterprise. Maintain inventory of computers, printers and IT accessories.
- Lead and motivate all IT end user computing support team.
- Manage end-users, support engineers, suppliers; hardware repairs, warranties and replacement of faulty systems.
- Analyze incidents, identify trends and perform root cause analysis of desktop computers and accessories;
- Plan and deploy resources to avoid computer down and optimize user productivity.
- Understand relevant computer architectures, technology standards, and solution interdependencies.
IT Service Management:
- Responsible for identifying and framing the business needs of their clients and stakeholders and helping to determine solutions to meet business needs or resolve business problems.
- Will be required to continuously scan the Shell global IT environment and external environment to understand solutions that may be deployed to address business pain points
- Develop and manage Service level agreement for IT services
- Develop and manage billing process between Shell Nigeria and service partners (internal and external), ensure transparency and auditability of the process.
- Setup contracts and manage relationship between Shell Nigeria and GSM providers.
- Cost estimate, report, tracking and control of mobility operations: GSM, Desk phone and Satellite telecommunication.
Library and Archive Operations:
- Run maintain and ensure efficient running of corporate libraries
- Plan procurement of relevant magazines, documents and books both digital and physical.
- Preserve in good condition and ensure efficient retrieval of company records and documents
- Organize library catalogue and maintain for easy usage
- Digitize, categorize and store physical records.
- Responsible for the definition of Information Management (IM) needs of the business stakeholders and the determination of IM solutions to meet those needs or resolve business problems.
- Ensures IM compliance requirements are monitored and reported accurately.
Challenges
- Successful candidates may need to climb a steep learning curve and will need to be able to work independently with minimal supervision within a very short period. Virtual working with key stakeholders and partners will be an integral part of the ways of working requiring high levels of personal authenticity, discipline and relationship skills.
Will need to demonstrate the following:
- A deep understanding of the impact of external trends and competition and its impact on the Oil & Gas Business
- Ability to boldly challenge the Business/Function to think through strategic issues and value opportunities
- Ability to identify, articulate, initiate and deliver high-impact value propositions, overcoming political and organizational barriers
- Initiate or participate in cross-Business/Function and/or external collaborative efforts that significantly benefit the bottom line.
Requirements
Qualification:
- Bachelor's degree in any Applied Science - IT, Engineering, Library science, Computer Science or related field.
Essential:
- 3-12 years of corporate IT experience in any of the following areas: Consultancy, Business Analysis, Data/Information Management, Project Management (Infrastructure or Application), Application Support Services, digitalization or Software Engineering, Data and Analytics, End-user computing and Library and Archiving.
Possess the following (Soft) skills:
- Excellent communications skills (written and verbal)
- Critical/Analytical thinking with innovative problem-solving skills
- Collaboration / Team working skills
- High ethical standards with integrity;
- Ability to manage confidentiality/sensitive information.
Desirable:
Significant experience in one or more of the following will be an added advantage:
- Agile principles and project methodologies
- Business Change Management,
- Information Risk Management
- IT Service Management
- Market-standard services
- human-centred Design
- Integration Solutions
- Programme and Project Management
- Management Information reporting
- Business Partnering and Stakeholder management
- Innovative approach to Problem-solving
- Contract Management
- Negotiation skills
- Understanding of contemporary IT platforms – Cloud, Mobile, Digital
- Cloud deployments: IaaS, PaaS, SaaS
- Commercial Acumen
- Passion for value creation and preservation.
- Continuous Improvement and Learner Mindset.
Familiarity with following tools will also be added advantage:
- Proficiency in programing Languages like Java, Python, C#, C++, Microsoft.NET, HTML and SQL (popular Relational Database Management Systems e.g. Oracle, MSQL). These skills are required for the Software Engineering role.
- Native cloud application development - Azure, AWS and DevOps techniques.
- Languages/Products / Platforms - R, Alteryx: HTML5, React, Angular, Salesforce, PowerApps
- Robotic Process Automation tools and techniques
- SharePoint application delivery and support.
Any of these training/certifications will be an advantage:
- Microsoft certified system engineer
- Agile Certified Practitioner
- ITIL Foundation/ Practitioner/Intermediate
- CCBA (Certification of Capability in Business Analysis) or CBAP (Certified Business Analysis Professional) or PMI-PBA (Professional in Business Analysis) certification.
- (Sigma) Lean Practitioner with experience.
- Project Management Professional (PMP).
Employee Value Proposition:
- Commitment of Leadership, colleagues to Health and Safety of all Staff.
- Career Growth opportunities and Personal Development
- Balanced focus on business delivery and personal life.
- Ethical organization
- Committed to cleaner energy and societal License of Operate, sustainable community development.
Interested and qualified candidates should:
Click here to apply
Job Title: Tanker Programmer
Ref No: R7454
Location: Lagos, Nigeria
Job Tpye: Full time
Job Family Group: Production Engineering Upstream
Worker Type: Regular
Experience Level: Experienced Professionals
Job Purpose
- Supports Corporate Crude Oil Shipping & Export activities of Shell Companies in Nigeria (SCIN).
- The position will provide support on Tanker planning activities to develop and ensure safe execution of monthly crude oil offtake programmes from Shell operated loading terminals (BONNY, FORCADOS, SEA EAGLE & BONGA) and 3rd party terminals with SCIN equity participation (BRASS, & ERHA FPSO). BONNY and FORCADOS Terminals also manages the processing and export of crude belonging to Third Party Injectors (“TPI’s”)
Accountabilities
- Support build and execution of monthly Offtake Programmes, including entitlement, nomination and acceptance processes, preparation and securing sign-off for monthly NNPC Curtailment reports Support management of Export Permits (for SCiN, JV Partners and TPI’s), tracking compliance and escalating matters arising (e.g. shortfalls in volumes) Maintain the Energy Components (“EC”) database with relevant production, shipping and export data for all SCIN operated terminals and 3rd party terminals with SCIN equity. Monitor Terminal Stock Levels to ensure uninterrupted crude oil production through daily update of Terminal Stockruns In conjunction with Claims Analyst, analyse all scheduled crude oil offtake operations to determine SPDC and SNEPCO demurrage exposure Tracking of cargo documentation and issuance to owners of exported crude Supports compliance with statutory processes related to exports e.g. DPR and NNPC cargo clearances, Nigerian Export Supervisory System (“NESS Fees”), Single Goods Declarations (“SGD’s”), FMITI Weights and Measures Support compliance with Group vessel quality assurance standards Prepare and secure sign-off for reports on exports and stock levels to Government (e.g. DPR, NNPC, FMITI) and other stakeholders (e.g. JV partners)
Challenges:
- Avoiding “tank tops” at all SCiN operated terminals and prevent consequential production losses
- Minimize tanker delays and avoid demurrage charges.
- Ensuring a large volume of daily correspondence is tracked and appropriately responded to, requiring significant attention to detail
- Maintain good working relationships with a wide range of SCiN supporting departments, Government Agencies, JV and PSC Partners, Shell Trading and Third Parties using Company facilities.
- Maintain good working relationships with Government Agencies in charge of crude oil production and export activity, namely NNPC, Department of Petroleum Resources, FMITI, NAPIMS, Inspection Agencies, National Maritime Authorities and the Nigerian Customs and Immigration Services.
- Meet Group objectives regarding the meeting of preferred loading windows and quantities whilst at the same time managing operations on behalf of JV and PSC partners, in particular NNPC Crude Oil Marketing Division.
- Meet principal objectives in an environment where production and export terminal activities are regularly affected by community disturbances and asset integrity issues.
Requirements
Qualifications:
- First degree / HND in any field.
Essential:
- Minimum of three (3) years work experience in EP/Upstream environment. Awareness of Production activities
- Demonstrated ability to effectively process significant levels of detailed information
- Proficiency in MS Excel
Desirable:
- Previous experience related to marine operations and export documentation at the terminals, shipping agency liaison and /or working in a position which required regular contact and communications with external Government Agencies and Third-Party companies is an advantage.
- Business acumen and strong business partnering focus
- Good communication/negotiating skills.
- Ability to deliver timely and accurate information as required.
- Minimum of 3 years experience on marine operations at the terminals.
Interested and qualified candidates should:
Click here to apply
Job Title: Production Work Preparer
Reference ID: R7485
Location: Port Harcourt, Rivers
Employment Type: Full time
Experience level: Experienced Professionals
Job Purpose
- The role of the Senior Team Manager is to coordinate the day to day working of each discipline within the SNBO Organization. The Maintenance Work Preparer role is critical to the effective productivity of the maintenance delivery team.
- The role will also ensure all maintenance/ operational activities are professionally and adequately planned and prepared for execution with the necessary procedures, documents, drawings, protocols in place as well as the timely supply of materials, services and logistics
- The role will be involved with various disciplines like mechanical, electrical or instruments but with a sound understanding of the production/operations & general maintenance processes.
- He/she is responsible for managing the work preparation backlog to acceptable levels such that all maintenance activities can be executed before the allowable finish date.
- May operate in one or more operations and maintenance disciplines e.g. Electrical, Mechanical, Instrument, Control Automation, Marine and Operations. This role will provide in-team subject matter expertise, peer guidance and support to their immediate teams, the Asset Production Units and any other teams.
Accountabilities
HSSE:
- Comply and enforce Shell Upstream lifesaving rules.
- Defines or adopts task lists which have the work executed at As Low As Reasonably Practicable (ALARP)
- Embed task risk assessment and required risk mitigation in the workpack, including required PPE consulting the permit issuing body
- Embed lifting and rigging plans for complex lifting and rigging jobs
Continuous Improvements:
- Initiate the update of Bill of Materials or Material Masters in case update is required
- Maintain the work-pack library to avoid necessary rework in future and enable continuous improvement of the work-pack
- Receive feedback from execution for improving the generic work-pack
Technical Leadership:
- Facilitate technical discussions with regards to maintenance & Turnaround work planning/work packs, task lists, operations work instructions etc.,
- Support teams in developing the work scope, milestone plans & resource mobilization plan.
- Support the team to load the prepared information and Data in Computerized Maintenance Management System (CMMS - SAP) and related Document management systems.
People Management:
- Ensure the team is high performing, passionate and cohesive. Team lead will manage about 6-10 staff.
- Ensure that staff have the right competencies to execute the work.
- Coach on technical topics like Equipment, processes and tools. Mentor Team Leads on leadership and individual development.
- Inspire and develop the Team Leads, Technical specialists and staff throughout the team.
- Ensure that the competency framework is kept up to date with developments elsewhere in line with Global Shell Business Operations
- Manage the training budget for the team(s).
- Inspire and develop the staff throughout the team.
- Create and foster a strong team spirit. Ensure that staff have a pleasant working environment.
Provide steer and direction:
- Provide clarity and direction to the team using Goal-Setting & business plans.
- Coach staff and support their individual development plan (IDP).
- Provide the technical steer to staff for assigned work stream(s)
- Enable the usage of supporting technologies /IT tools.
- Encourage the teams to have a clear asset centricity & delivery focus.
Operational delivery:
- Ensure that the team delivers on time, with required quality control and continuous improvement.
- Perform regular quality checks and actively monitor progress.
- Maintain high staff utilization & productivity.
- Support the recruitment and onboarding activities.
- Ensure that the trained resources are effectively deployed & the Key Performance Indicators (KPIs) & deliverables are closely monitored & improved.
- Ensure that billing, time-writing and expense claims are executed in a timely manner.
- Collaborate effectively within SNBO & other teams
Work Preparation:
- To work in collaboration with Field Discipline Maintenance Team in managing the work preparation to ensure the planning for Preventive Maintenances (PMs), Corrective Maintenances (CMs) and Turnaround activities are fully organized prior to execution, meeting Integrated Activity Plan (IAP) short and medium term planning KPIs.
- To collaborate and interface with Discipline Maintenance Technicians to finalize the scope of work, workpack manpower optimization and flawless workpack planning with the collaboration of Activity Owners, Operations team, Execution team and all relevant parties.
- Monitor the work preparation backlog, ensuring sufficient time for work pack development, materials supply and schedule float to allow timely execution of the job
- Develop the main steps (operations) in Computerized Maintenance Management System (CMMS - SAP) for executing the job, including mechanical (de)isolation, scaffold & insulation, cranes where required.
- Evaluate various options for repair & replacement and chooses the optimal one in relation to life cycle costs, reliability and safety. Where needed executes a field visit (virtually) to establish the local situation or (in case of remote locations) ask supervisor to send pictures/dimensions.
- Develop the purchase requisition for required materials and services.
- Liaises with the buyer on the required on-site date and clarifies specification where required.
- Define the initial earliest start date for the job accommodating the anticipated delivery time for materials and services
- Include the required drawings, pictures and documents in the work-pack, anticipating on the technician need during execution
- Add work Centre, number of resources required and estimated hours for each activity
- Include Quality Assurance/Quality Control (QA/QC) requirements and measurement protocols in the work-pack
- Seek feedback from execution to gain experience and update generic workpacks
- To enable the end-to-end process of material purchasing using Shell Companies in Nigeria Material Management “ways of working” and manage the Requisition-to-Pay (RtP) Process.
- To engage with Asset Field team on daily/weekly basis for CMMS-SAP Z1 notification approval meeting to screen through, review and challenge the necessity of all CMMS-SAP Z1 notification raised.
- To convert all approved Z1 notifications into work orders, making sure all necessary information related to the condition, maintenance operations, materials and resources required are incorporated into each work order.
- To take initiative in managing, from the initial stage, the cost of maintenance activities via identification of long lead material, resources required, and possible constraints that will be encountered in preparing, scheduling and execution of the said activities.
- To assist in Material Coding request as part as Bill of Material (BOM) improvement program & develop BOM for work preparation scope under the respective discipline.
- To complete work scoping template (including proposed execution strategy, preliminary man-hour estimation and populating Threats & Opportunity list) as well as to crosscheck the checklist of other Work Preparer as a mean to maintain quality of work.
- Review Field Status Review (FSR) daily and advise the team on potential non compliances for PM and CM orders.
- To ensure all Job Hazard Analysis (JHA), Hot-work Risk Assessment (HRA) and any other relevant work procedures (heavy lifting, complex and high-risk maintenance activities, etc.) are reviewed and analysed to be in accordance to Shell quality and safety requirement standard.
- To ensure all SIMOPS/SOP (Simultaneous Operation/Standard Operating Procedure) requirements are fulfilled and complied with
Ensure compliance:
- Ensure that activities are executed in line with Shell’s policies; Technical Assist Organization (TAO) and Global SBO set standards including Data privacy/protection, HSSE&SP, Shell Asset Management System processes & others).
- Support timely preparation of terms of reference for proven work including scoping, Full-Time Equivalent (FTE) estimation & QA/QC.
Dimension:
- The role will be reporting to Senior Team Manager who in turn will be reporting to Operations Manager (OM) within the SNBO organization.
- The work to be done will cover a combination of these Assets:
- 2 Oil Export Terminals
- 2 FPSOs
- 15+ Gas Plants (AGG & NAG)
- 35+ Flow stations
Key activities include:
- Safety Critical and Statutory inspections
- Wells and Facilities operations
- Oil Cargo and export operations
- Preventive and Corrective Maintenance activities of Electrical, Mechanical, Instruments, Control Automation, Utilities, Marine, Subsea, Underwater, IT and other equipment
- Asset Integrity & Inspection Activities
- Civil Integrity activities
Challenges:
Successful candidates will need to climb a steep learning curve and will
need to be able to work independently with minimal supervision within a
very short period. Virtual working with key stakeholders and partners
forms a large part of analyst activity requiring high levels of personal
authenticity, discipline and relationship skills.
- Managing multiple/conflicting priorities
- Anticipating the challenges the technician will face in execution and maximize mitigation in work prep stage
- Anticipating the competence level of the technician and providing supporting documentation
- Maintain effective interfaces with other functions like Operations, Contracting & Procurement, Logistics
- Evaluating various options for repair and selecting the most effective one considering safety and life cycle costs
- Monitoring work prep backlog and allowing sufficient float in schedule for scheduler to cluster and optimize.
- Ability to quickly learn, adapt and upskill for changing business requirements.
Requirements
Education & Experience
Ideal Candidate should have:
- University Degree in any relevant discipline with a minimum 3 to 10 years of work experience in Operations & Maintenance/Production Operations/Engineering jobs in Oil & Gas/ Petrochemicals or any equivalent Industries. This should include a minimum of 3 to 5 years’ experience in performing/executing Maintenance activities in a Work Preparation/work Scheduler capacity (Candidates with HND with suitable work experience will also be considered)
- Strong Skill in equipment’s in his/her discipline e.g. Turbines, Generators, Pumps, Switch Gears, Transmitters, Export Pumps etc.
- Sound understanding of the production/operations & maintenance processes.
- Experience in leading teams in a virtual environment
- Experience of implementing change & continuous improvement projects.
- Experience in SAP Plant Maintenance (SAP-PM), as well as strong experience with MS Office (PowerPoint, Excel and others) is desirable
- Able to demonstrate in depth technical knowledge & required skill sets for the role.
- Able to proactively manage stakeholder expectations
- Solid experience in Project management & Team Performance Management.
Behavioral Competences:
- Team Management & Leadership skills
- Strong communication skills
- The work preparer needs to be a self-starter, taking initiatives and work without close supervision;
- Due to multiple/conflicting priorities, candidate needs to be strong in prioritization, managing stakeholder expectations and be resilient under pressure.
- Should be able to guide the team and steer them through the tough/demanding situations and able to contribute hands on.
- Sound understanding of business/process workflow and having mature mindset to deal and behave under tough/challenging situations.
- Passionately invest in coaching to enhance teams’ performance and capability for future roles. Hold honest performance conversations and intervene to address patterns of underperformance.
- Keep the team highly motivated and energized. Take proactive and reactive measures in resolving Ethics & Compliance, ER/IR issues.
Interested and qualified candidates should:
Click here to apply
Job Title: Maintenance Scheduler Lead
Reference ID: R7469
Location: Port Harcourt, Rivers
Employment Type: Full time
Experience level: Experienced Professionals
Job Purpose
- The Work Scheduler coordinates the scheduling of planned workload of each discipline within the SNBO Organization. The Scheduler will also ensure the timely availability of materials, services and logistics to close-out planned activities, having work done at the right time by the right people.
- The role enables the timely execution of maintenance work by developing a maintenance schedule comprising Corrective Maintenance (CM) and Preventive Maintenance (PM) work that is optimized for efficient resource utilization.
- The role will ensure backload of planned work activities are managed at an acceptable level so they be executed before their latest allowable finish date.
- The job location for this role applies to Port Harcourt and Lagos.
Accountabilities
HSSE:
- Comply and enforce Shell life saving rules.
Continuous Improvements:
- Initiate improvement to scheduling process where required in according to Shell Asset Management System (AMS) processes
- Receive feedback from stakeholder for improving scheduling
Technical Leadership:
- Facilitate technical discussions and alignment between the different disciplines at the SNBO site.
- Ensure the teams develop quality output meeting all necessary KPIs critical to their workload
- Engage and provide external resources necessary for the day to day operations of the SNBO unit.
People Management:
- Ensure that staff have the right competencies to execute the work.
- Coach on technical topics like Equipment, processes and tools. Mentor Team Leads on leadership and individual development.
- Inspire and develop the Team Leads, Technical specialists and staff throughout the team.
- Ensure that the competency framework is kept up to date with developments elsewhere in line with Global SBO
- Manage the training budget for the team(s).
- Inspire and develop the staff throughout the team.
- Create and foster a strong team spirit. Ensure that staff have a pleasant working environment.
Provide steer and direction:
- Provide clarity and direction to the team using Goal-Setting & business plans.
- Coach staff and support their individual development plan (IDP).
- Provide the technical steer to staff for assigned work stream(s)
- Enable the usage of supporting technologies /IT tools.
- Encourage the teams to have a clear asset centricity & delivery focus.
Operational delivery:
- Ensure that the team delivers on time, with required quality control and continuous improvement.
- Perform regular quality checks and actively monitor progress.
- Maintain high staff utilization & productivity.
- Support the recruitment and onboarding activities.
- Ensure that the trained resources are effectively deployed & the Key Performance Indicators (KPIs) & deliverables are closely monitored & improved.
- Ensure that billing, time-writing and expense claims are executed in a timely manner.
- Collaborate effectively within SNBO & other teams
Scheduling:
- Schedule Routine Maintenance tasks in accordance with Shell Asset Management System (AMS) Perform Maintenance Execution process.
- Generate optimized and fully resources loaded schedule for all Assets
- Ensure all Safety Critical, License to Operate (LTOs), Preventive Maintenance (PM), Corrective Maintenance etc. Work Orders (WO) are properly scheduled to meeting their respective Latest Allowed Finish Date (LAFD)
- Generate “Ready to Schedule” WO backlog and review with Field Site Managers, Operations & Maintenance Leads and Crew Leads
- Coordinate with Field Site Managers, Operations & Maintenance Leads, Crew Leads and Asset functions as appropriate on resource availability, ensure resource conflicts are resolved.
- Provide “Ready to Schedule” Work Centre forecast for next rolling 90 days.
- Act as an enabler for Maintenance execution to optimize the utilization of available craft resources.
- Lead and Own Daily Yesterday, Today and Tomorrow Meeting (YTT) and Weekly Scheduling meetings. Also, the Daily Notification Review meeting
- Maintain schedule priorities and integrate with Production to drive the organization to deliver short term and long-term performance.
- Work Field Site Managers, Operations & Maintenance Leads and Crew Leads
- where LAFDs need revision to suit business plan
- Facilitate weekly scheduling meeting and produce the Asset Integrated Schedule weekly.
- Contribute to raising deviations and pursue approval
- Maintain a shared ownership of Maintenance Execution Key Performance Indicators (KPIs) and act as an enabler to meet or exceed the targets. Maintain a tally of reasons for WOs that did not meet compliance to help investigation and learning's.
- Pursue for opportunities where CM &PM jobs on the same equipment or the same production line can be bundled together for schedule optimization, minimize production down time and maximize resource utilization. (Campaign maintenance).
- Update current week schedule and adjust as necessary.
- Optimize 4- week Preliminary Schedule
- Post daily Schedules in Share Point & update Scheduling tracking sheets
- Review Work Centre Loading profile for the next week (Minimum 100% Loading)
- Update 90-day Rolling PM look-ahead and CM WOs based on “Basic Start Date”.
- Align work scheduling with the equipment maintenance opportunity, train outage or shutdown.
- Liaise with Integrated Activity Plan (IAP) Planner and adopt restrictions for execution in the schedule (e.g. turnaround periods) Call Preventive Maintenance (PM) work-orders on a fixed interval (e.g. once/quarter) for a fixed look-ahead (e.g. one year)
- Query Computerized Maintenance Management System (CMMS) SAP for Notifications/ work order that require attention (e.g. Check for Work order with SAP status CNF (Confirmed) but not TECO (Technically Completed) and SAP Work orders with Latest Allowed Finish Date (LAFD) or Start date in the past).
- To enable the end-to-end process of material purchasing using Shell Companies in Nigeria Material Management “ways of working” and manage the Requisition-to-Pay (RtP) Process.
- Review Field Status Reporting (FSR) daily and advise the team on potential non compliances for PM and CM orders.
- To ensure all SIMOPS/SOP (Simultaneous Operation/Standard Operating Procedure) requirements are fulfilled and complied with.
Ensure compliance:
- Ensure that activities are executed in line with Shell’s policies; Technical Assist Organization (TAO) and Global SBO set standards including Data privacy/protection, HSSE&SP, Shell Asset Management System processes & others).
- Support timely preparation of terms of reference for proven work including scoping, Full-Time Equivalent (FTE) estimation & Quality Assurance/Quality Control (QA/QC).
Dimension
The role will be reporting to PD SNBO Manager within the SNBO
organization. The work to be done will cover a combination of these
Assets:
- 2 Oil Export Terminals
- 2 FPSOs
- 15+ Gas Plants (AGG & NAG)
- 35+ Flow stations
Challenges
Successful candidates will need to climb a steep learning curve and will
need to be able to work independently with minimal supervision within a
very short period. Virtual working with key stakeholders and partners
forms a large part of analyst activity requiring high levels of personal
authenticity, discipline and relationship skills:
- Managing day to operations.
- Managing multiple/conflicting priorities
- Manage multiple asset stakeholder interfaces,
- Manage team inclusively with different cultural differences.
- Ability to quickly learn, adapt and upskill for changing business requirements.
Requirements / Qualifications
Education & Experience:
Ideal Candidate should have:
- University Degree in any relevant discipline with a minimum of 3 to 10 years of work experience in Operations & Maintenance/Production Operations/Engineering jobs in Oil & Gas/ Petrochemicals or any equivalent Industries which includes a minimum of 3 to 5 years in a Work Preparation/Work Scheduler capacity. (HND Degree holders with relevant experience will be considered)
- Sound understanding of the production/operations & maintenance processes.
- Experience in leading teams in a virtual environment
- A track record in building and sustaining team.
- Experience of working change & continuous improvement projects.
- Experience with work preparation or maintenance planning & scheduling.
- Experience in SAP PM, as well as strong experience with MS Excel and MS access is desirable
- Able to demonstrate in depth technical knowledge & required skill sets for the role.
- Able to proactively manage stakeholder expectations
- Solid experience in Project management & Team Performance Management.
Behavioral Competences:
- Strong communication skills
- The Personnel needs to be a self-starter, taking initiatives and work without close supervision;
- Due to multiple/conflicting priorities, candidate needs to be strong in prioritization, managing stakeholder expectations and be resilient under pressure.
- Should be able to guide the team and steer them through the tough/demanding situations and able to contribute hands on.
- Sound understanding of business/process workflow and having mature mindset to deal and behave under tough/challenging situations.
- Passionately invest in coaching to enhance teams’ performance and capability for future roles. Hold honest performance conversations and intervene to address patterns of underperformance.
- Keep the team highly motivated and energized. Take proactive and reactive measures in resolving Ethics & Compliance, ER/IR issues.
Interested and qualified candidates should:
Click here to apply
Application Deadline 15th February, 2021.
Note
- Interested applicants should not apply for more than one of the advertised snbo roles in nigeria. submitting more than one application will lead to automatic disqualification of all the applicant’s applications.
- Kindly note that all fields are mandatory in the online applications forms.
- We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy.
- This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world.
- The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.
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