Job Title: Business Relationship Officer
Location: Lagos
Details
- Win new businesses from clients and manage relationship with clients to grow the existing business
- Follow up to deliver on commitments made to clients at meetings, using Call Notes as a guide
- Ensure timely resolution of clients’ complaints/requests
- Provide clients with required reports on timely basis
- Work with project office on delivery of business enabling projects
- Manage a team of merchants support officers
- Resolve or treat customer’s issues/requests promptly.
- Manage efficient receivable circle with clients
- Work with head of business unit to develop/upsell existing business to clients, and identify and pursue new business opportunities for Unified Products and services
- Collation of tasks from internal and external Call Notes/Meetings
- Minimum of 2nd class upper in Social Sciences
- Experience: Not more than 4 years post NYSC experience
- Excellent oral and written communication skills
- Strong inter-personal skills
- Good teamwork player
- Good sales and negotiation skills
- Good analytical skills
- Strong attention to details
- Presentation skills
- Creativity
- Technical knowledge in selling service oriented products/solution
- Very good knowledge of Payments industry
Interested and qualified candidates should send their CV to: recruitment@up-ng.com and mention position applied for in the subject of the email.
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