Maurice Xandra Solutions is a management consulting company that renders
quality services in Human Resource, Management and Process improvement.
MXS Limited was set up to provide high quality, up to date training,
team management and process improvement services for its clients.
CHIEF CONTENT OFFICER
JOB SUMMARY
Our
client kurtiva Nigeria Limited needs the services of a Chief Content
Officer.The Chief Content Officer (CCO) oversees all marketing content
initiatives, both internal and external, across multiple platforms and
formats to drive sales, engagement, retention, leads and positive
customer behaviour.This individual should be an expert in all things
related to content and channel optimization, brand consistency,
segmentation and localization, analytics and meaningful measurement.
The
position collaborates with the departments of public relations,
communications, marketing, customer service, IT and human resources to
help define both the brand story and the story as interpreted by the
customer.
Nature of Role
Permanent
Organizational Relationships
Chief Executive Officer/Chief Operating Officer (smaller enterprise)
or
CHIEF MARKETING OFFICER/VP OF MARKETING (LARGER ENTERPRISE)
SPECIFIC DUTIES AND RESPONSIBILITIES
Ensuring
all content is on-brand, consistent in terms of style, quality and tone
of voice, and optimized for search and user experience for all channels
of content including online, social media, email, point of purchase,
mobile, video, print and in-person. This is to be done for each buyer
persona within the enterprise.
Mapping out a content strategy that
supports and extends marketing initiatives, both short- and long-term,
determining which methods work for the brand and why. Continuous
evolvement of strategy is a must.
The development of a functional
content calendar throughout the enterprise verticals, and defining the
owners in each vertical to persona groups.
Supervising writers, editors, content strategists; be an arbiter of best practices in grammar, messaging, writing, and style.
Integration of content activities within traditional marketing campaigns.
Conducting
ongoing usability tests to gauge content effectiveness. Gathering data
and handle analytics (or supervise those who do) and make
recommendations based on those results.
Working with owners of content to revise and measure content and marketing goals.
Developing
standards, systems and best practices (both human and technological)
for content creation, distribution, maintenance, content retrieval and
content repurposing, including the real-time implementation of content
strategies.
Leveraging market data to develop content themes/topics
and execute a plan to develop the assets that support a point of view
and educate customers that leads to critical behavioral metrics.
Establishing work flow for requesting, creating, editing, publishing,
and retiring content.
Working with technical team to implement appropriate CMS.
Conducting periodic competitive audits.
Supervising the maintenance of content inventories and matrices.
Ensuring consistent global experience and implement appropriate localization/translation strategies.
Participation in the hiring and supervising of content/story leaders in all content verticals.
Creation of a strategy for developing SMS/MMS outreach and advertising, apps, etc. as needed.
Work
closely with company's Chief Design Officer on all creative and
branding initiatives to ensure a consistent message across channels.
QUALIFICATION & EXPERIENCE
Bachelor's degree in English, Journalism, Public Relations or related communications field. MBA in marketing a plus.
10-15 years of experience as a respected leader in multichannel content creation (publishing, journalism, etc).
Experience with creating compelling messages for different target demographics. Crisis communications experience a plus.
Expertise in all major business software applications (Adobe Creative Suite, Microsoft Office, etc.).
HR-related experience including hiring, managing, performance reviews, compensation packages, etc. required. Required Skills
Proven editorial skills. Outstanding command of the English (or primary customer) language.
Training
as a print or broadcast journalist and has a “nose” for the story.
Training in how to tell a story using words, images, or audio, and an
understanding of how to create content that draws an audience (it is
critical that the CCO retain an “outsider’s perspective” much like that
of a journalist.)The ability to lead and inspire large teams of creative
personnel and content creators to achieve company's stated goals.
Skill at both long-form content creation and real-time (immediate) content creation and distribution strategies and tactics.
The
ability to think like an educator, intuitively understanding what the
audience needs to know and how they want to consume it.
A passion for
new technology tools (aka, using the tools you preach about) and usage
of those tools within your own blogs and social media outreach. Social
DNA a plus!
Clear articulation of the business goal behind the creation of a piece (or series) of content.
Leadership skills required to define and manage a set of goals involving diverse contributors and content types.
Project management skills to manage editorial schedules and deadlines within corporate and ongoing campaigns.
Ability to work in a 24-hour project cycle-utilizing teams or contractors in other countries.
Familiarity with principles of marketing (and the ability to adapt or ignore them as dictated by data).
Excellent negotiator and mediator.
Incredible people skills.
Basic technical understanding of HTML, XHTML, CSS, Java, web publishing, Flash, etc.
Fluency
in web analytics tools (Adobe Omniture, Google Analytics), social media
marketing applications (Hootsuite, Tweet deck, etc.) and leading social
media monitoring platforms (Radian6, etc.).
A willingness to embrace change and to adapt strategies on the fly.
Great powers of persuasion and presentation (Visio, PowerPoint).
Experience creating a resource or library of content organized indicating SEO, translations and version control.
Needs to be continually learning the latest platforms, technology tools and marketing solutions through partnerships.
Must be able to screen out sales pitches and look for the relevant brand and customer story.
Must
be comfortable with acting as the company's spokesman and advocate via
media appearances, interviews, sales calls, trade shows, etc
TO APPLY
Applicants should send Cvs to hr@mauricexandra.com
DUE DATE: 6 June, 2017
Job at kurtiva Nigeria Limited - Maurice Xandra Solutions
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