Career Opportunities at MTN Nigeria

MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

HR MANAGER, BUSINESS PARTNERING
DIVISION: Human Resources

JOB SUMMARY
Developing and implementing HR Processes that are aligned to achieving all elements on the business score card.
Participate in the review of Business Processes to drive efficiency gains.
Serve the Division’s internal customers and provide solutions to improve the customer experience.
Strategic Partnerships with MTNN leadership team to drive awareness on expected behaviours and impact on non-compliance on bottom line results and company image/reputation.
Drive planned strategy for the successful delivery of MTN Group and MTNN transformation initiatives focusing on Customer centricity, including Perfect 10 Project.
Drive an increase in MTNN’s Net Promoter Score.
Promote a sustainable organizational culture that enhances employee productivity and oversee the management of the year on year performance of all dimensions of the Group Culture Audit.
Network and build solid relationships with internal units and relevant third parties (e.g. strategic investors, technical and finance partners, business consultants etc.) and develop a close working relationship with relevant information sources to provide an integrated service.
Engage Line Executives and other key stakeholders in determining business needs and proactively contribute to the development of strategic HR solutions in collaboration with the Centre of Excellence (COE).
Provide effective business partnering services to the line, ensuring clear and efficient business processes are operated and communicated to the line, as well as ensuring periodical review of defined service level targets.
Review employee performance issues in conjunction with line management, investigate related issues and challenges, socialize mitigating options with HR Management and offer pragmatic solution to line management.
Provide guidance to line managers on HR policies, ensuring the right interpretation of the policies are applied in managing human resources in the division and champion the implementation of new HR policies.
Facilitate the resolution of grievance, conflict and complex relational issues within assigned Division in line with HR policies and guidelines.
Work cross functionally with the industrial relations team to advise and support Line managers and supervisors as required on grievance and disciplinary matters within the division.
Collaborate with the Talent Team and Business to identify, engage and retain talents within the organization and provide input into career development plans for employees.
Manage departmental level Talent sourcing and acculturation processes in conjunction with the Attraction & Recruitment team to ensure adequate, available talent pipeline and timely resourcing.
Manage headcount of assigned division to ensure optimal staffing and provide input on business unit restructuring.
Facilitate senior management road shows for assigned Division to ensure proper employee engagement and work closely with management and staff to improve work relationships, build morale, increase productivity and retention.
Review and analyse information and data with respect to human resources activities within the division and collate activity reports for submission to HR senior management.
Liaise with Divisional Executives to analyse trends using HR metrics to develop interventions to enhance, recognise and reward employee performance.
Identify training requirements of team members, develop programs to address knowledge gaps and to enrich knowledge repository within the department.
Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
Manage exit process in line with HR policies, processes and procedures.

CORE PURPOSE OF THE JOB
To ensure that HR strategy is implemented in line with regional/divisional business plans and that HR policy, procedures and processes are understood and consistently implemented.
To provide dedicated human resources client service, advice and guidance to Line Managers and individual staff members

JOB CONDITIONS:
Normal MTNN working conditions.
May be required to work extended hours.

EDUCATION
A first degree preferably in Social, Human and or Behavioural Sciences
A professional qualification of CIPMN, CIPD, SHRM is desirable

EXPERIENCE:
Minimum 6 years’ experience which includes:
Minimum of 3 years’ experience in an HR Position; with experience in supervising/managing others
Experience working in a medium to large organization
Experience in providing HR services and HR Administration
HR Consulting
Recruitment
Employee engagement
Experience in Business Partnering
Industrial Relations and Employee Relations

MANAGER, IT AUDIT
DIVISION: Business Risk Management

CORE PURPOSE OF THE JOB
Manage, co-ordinate and report on IT, GSM, and related technology audit.

JOB SUMMARY
Support the Shareholder return strategy by developing and implementing Business Risk Management Processes that are aligned to achieving all elements on the business score card
Participate in the review of Business Processes (headcount, process optimisation, etc.), to drive efficiency gains.
Serve the Division’s internal customers and provide solutions to improve the customer experience.
Strategic Partnerships with MTNN leadership team to drive awareness on expected behaviours and impact on non-compliance on bottom line results and company image/reputation.
Drive an increase in MTNN’s Net Promoter Score.
Meet with management on matters that bothers on risk management, internal controls and corporate governance processes.
Network and build solid relationships with internal units and relevant third parties (e.g. strategic investors, technical and finance partners, business consultants etc.) and develop a close working relationship with relevant information sources to provide an integrated service.
Maintain effective working relationships with internal and external suppliers.
Coordinate, coach and influence external partners and essential support departments across MTNN’s business units to deliver a seamless pre-sales and post-sales service experience.
Plan IT audit procedures, oversee a team of auditors and ensure their investigation is in compliance with MTNN and government standards.
Identify significant risk(s) associated with strategic objectives of the company and provide input into annual audit plan accordingly.
Develop and record a plan for each engagement reflecting the scope and objectives of the audit assignment linked to the significant risk exposure within that particular environment.
Ensure efficient and effective execution of annual audit plan, track and monitor expenditures and update/adjust budget as necessary.
Lead and direct the monitoring of MTNNs computer network for possible mismanagement, fraud and inefficiency.
Conduct on-going audits as per annual audit plan and as need arises and provide suggestion on audit assignments conducted e.g. technical reviews of IS and Network.
Perform complex analysis using CAATs tools (e.g. ACL) and Excel and ensure audit reports are timely, accurate, objective and constructive.
Incorporate knowledge gained from consulting engagements into audit assignments and overall audit plan.
Sustain audit methodology processes to ensure compliance with the required standards of the Institute of Internal Auditors and International Best Practice; and recommend changes as required.
Provide input to the overall audit methodology and promote efficient practices by recommending improvements in processing capability, user interface and security designs.
Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
Coach and train the team to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and regularly review their training needs.
Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
Identify training requirements of team members, develop program to address knowledge gaps and to enrich knowledge repository within the department.

JOB CONDITIONS
Normal MTNN working conditions.
May be required to work extended hours.

EDUCATION
B.Sc/B.Eng/HND in Computer Science or Engineering or any similar Qualification
Professional Certification - CISA is required.
Possession of CISM, CISSP or CIA will be an added advantage.

EXPERIENCE:
Minimum of 6 years’ experience in Risk Management in a Telco or an audit firm
Minimum of 3 years’ experience in an area of specialization; with experience in supervising/managing others
Experience working in a medium organization
Strong Data Analytics skill with SQL, ACL, BIB, SAS etc.

Training:
Internal audit
Fraud management
Business risk management
Internal controls
General management
IT Audit (ISACA, ISO).

HR ADVISOR - BUSINESS PARTNERING

DIVISION: Human Resource

CORE PURPOSE OF THE JOB
To ensure HR strategy is implemented in line with regional/divisional business plans and that HR policy, procedures and processes are understood and consistently implemented.

JOB SUMMARY
Facilitate the compliance with employee Performance Management cycle.
Provide implementation support for Attraction and Recruitment activities
Facilitate confirmation process for new staff on probation.
Facilitate Career Management implementation within the assigned Division.
Assist to drive Group Culture Audit and other Surveys participation within assigned Divisions.
Assist to implement Departmental/Divisional Recognition programmes as well as driving participation in the Group Recognition programme – Yello Star.
Coordinate assigned Exit Activities for exiting staff.
Liaise with Line Managers of assigned Division and OD to develop and implement organizational structure and design as and when required e.g. Job Profiles etc.
Liaise with Industrial Relations Advisor to coordinate Regional Employee Council Meeting – identify pertinent employee and work place issues and report outcomes.
Coordinate Staff Engagement Meetings for assigned Divisions e.g. Village Meetings.

Education
First  degree in Social Science or any numerate discipline
Any HR professional qualification will be an additional advantage

Experience:
Minimum of 3 years’ experience in an HR Spe...t or Generalist role
Experience working in a medium  organization
Experience in change/project management is required
Industrial Relations
Employee Relations
HR Administration
Recruitment
Employee engagement
Experience in Telecommunication industry would be an advantage

JOB CONDITIONS
Normal MTNN working conditions.
May be required to work extended hours.
Open plan office.

HUMAN RESOURCE ADVISOR (VENDOR MANAGEMENT)
DIVISION: Human Resources

CORE PURPOSE OF THE JOB
To coordinate and manage the Human Resources Division’s third party service providers and their related activities.

JOB SUMMARY
Support development of strategic alliances with third party agencies, labour brokers, head-hunters and recruitment agencies.
Assist with audit and budget of contract staff headcount.
Monitor vendor performance against set criteria.
Set and determine vendor registration requirements
Monitor relevant statistics in relation to terms of contract staff/ third party agencies performance.
Support recruitment/selection in line with MTNN defined practices/requirements. E.g. demographics/spread.
Conduct periodic audit to determine outstanding vacancies and carry out vendor audits and report service level deviations.
Identify trends pertaining to contract staffing arrangements and proactively identifying areas for improvements or adjustments
Ensure a seamless third party employee on-boarding.
Maintain/manage up to date database of MTNN 3rd party contractors.
Liaise constantly with vendors on matters relating to third party employees, e.g. quality of work, disciplinary, welfare etc and ensure accurate reconciliation of vendor invoices.
Manage and monitor third party stall contracts.
Provide support and advise third party vendors on people issues e.g. staff retention, training, career management, etc.
Ensure that the third party employees seconded to MTNN comply with policies, processes and procedures and assist in the effective implementation of these policies and procedures.

EDUCATION
First  degree in Social Science or any numerate discipline
Certification in Accounting or Finance related discipline would be an advantage

EXPERIENCE
Minimum of 3 years’ experience in an area of spe...ation
Experience working in a medium  organization
HR Administration
Experience in Vendor Relationship Management
Experience in Payroll Management
Experience in Project Management
Experience in service industry would be an advantage

JOB CONDITIONS
 Normal MTNN working conditions.
 May be required to work extended hours.
 Open plan office.

FINANCIAL OPERATIONS ANALYST
DIVISION: Finance

JOB SUMMARYProvide operational support for the division including maintaining the budget, Profit and Loss accounts, special programs and contract analysis.
Analyse the general Ledger transactions (Capex, Opex and Revenue) and all transactions posted into IFS to ensure proper classification and correction, as well as ageing of all Balance Sheet accounts.
Prepare trend analysis of Capex, Opex and revenue transactions, all General Ledger/Sub- ledger Accounts reconciliation, as well as weekly and monthly performance reports.
Conduct in-depth analysis to identify specific trends, explain past performance and recommend opportunities for improvement, within the division
Provide supporting documents, records and schedules to meet audit and regulatory requirements; and all schedules /reports (including age analysis, assets movement, etc.).
Implement finance policies as well as guarantee compliance with established internal controls, MTN Processes, Policies and Procedure, IFRS, IAS and GAAP in processing all transactions.
Process and post all account payables and receivables; and all month end deliverables within the monthly reporting timelines.
Raise and post journal vouchers and other financial transactions in the ERP system, resolve all reconciling items promptly and maintain set departmental filing system.
Relate with relevant customers and suppliers.
Relate with other divisions and departments on revenue, expenditure and fixed assets related issues.
Interaction with marketing division on billing and information systems functions
Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values.

CORE PURPOSE OF THE JOB
To record all company-wide Financial Operations functions - Fixed Assets, Revenue, Expenditure and General Ledger and support various divisions on financial issues.

JOB CONDITIONS:
Normal MTNN working conditions.
May be required to work extended hours.
Open plan office.

EDUCATION AND EXPERIENCE
B.Sc./HND in any discipline but finance related degree
Part qualification in any recognized professional accounting examination (ACA, ACCA CPA, CIMA etc.)
Minimum of 3 years’ post NYSC experience in a finance function.
Experience in using an ERP system.
Financial modelling/ forecasting experience.
Experience with BI tools, SQL reporting and analysis.
Knowledge in Microsoft Office tools.

ANALYST - ENTERPRISE RISK MANAGEMENT
DIVISION: Business Risk Management

CORE PURPOSE OF THE JOB
To assist in the analysis of all risk exposures (opportunity, hazard, uncertainty etc) that pose an internal or external threat (political, economic, financial, market, international) to the business, its people and its assets.

JOB SUMMARY
Analyse the financial statements and other MTNN assets carefully timely with the transparency.
Update risk items identified on risk management system and gather data on all risk related projects.
Update risk management system and monitor regulatory developments and recommend modifications to existing practices.
Prepare and collate reports on risk management activities within MTNN.
Identify and analyse the areas of potential risk threatening MTNN’s assets, earning capacity, and conduct risk scoring and impact assessment within MTNN.
Evaluate risk exposures (opportunity, hazard, uncertainty etc.) that pose an internal or external threat (political, economic, financial, market, international) and make necessary recommendations.
Generate reports, presentations to highlight the effects of risks and suggest changes to the management based on the solutions to adopt newer strategies to overcome the risks.
Credibility in attending to customers
Work with Risk Manager for the reduction of the risks and propose solutions to overcome those risks and their effects.
Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values.

JOB CONDITIONS:
Normal MTNN working conditions
May be required to work extended hours
Open plan office

EDUCATION AND EXPERIENCE
B.Sc/B.Eng. in any numerate discipline.
Professional Certification- ACA or ACCA or CIA is required.
Possession of a professional Risk Management will be an added advantage.
Minimum of 3 years’ experience in Risk Management in a Telco or audit firm.
Experience working in a medium organization
Experience with exception reporting, experience with assessment, documentation, implementation and/or design of internal controls

Training:
BRM training
Business continuity
Telecom Industry

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