Multichoice Nigeria Recruiting for Jobs

MultiChoice South Africa's activities involve the operation of Pay-Television and internet subscriber platforms. The MultiChoice South Africa group includes the digital satellite Pay-Television business ("DStv"), which has been in operation since 1995.

MANAGER: TERRESTRIAL OPERATIONS

JOB DESCRIPTION
We seek to appoint a suitably qualified & dedicated individual to assume the responsibility of Manager: Terrestrial Operations. This position will be based in Lagos, Nigeria.

CONTEXT:

(Internal and external factors which influence the work environment, taking future conditions and strategic requirements into account)

Diverse, multinational organization, participative, empowerment driven culture complex, regulated, competitive industry
Local and international Pay-Tv Industry
Move to multi-platform delivery of paid content
Rapid industry change
Rapid technological change
Service providers (program, satellite and terrestrial signal delivery services)

CUSTOMERS:
(Internal and external individuals or groups to whom products, services, programs and information must be provided)

Subscribers
Equipment suppliers
Service providers local and international
MC Africa with emphasis on West Africa
All BTD departments
GOTv
OUTPUTS:

(Products, services, programs and information which the individual must provide to external individuals or groups, or one another to accomplish the organisation’s mission and strategy)

Ensure world-class service levels for all Terrestrial Operation broadcast platforms
Optimized resource utilization (sites, equipment, staff, operational costs )
Ensure effective implementation of new services and software/hardware on various Broadcast platforms
Ensure sophisticated monitoring and quality control procedures
Established and maintained operational recovery processes within Terrestrial Operations
Manage budget
Effective communication up & down
Overall responsibility and ownership and rapid resolution of Terrestrial Operations service issues.
Established and implemented and maintained operational processes to achieve optimum service levels
Support Africa based Satellite Operations infrastructure
Contracts management with service providers
Site lease management, both contractual and financial
Managed product monitoring (uptime, down time)
Change control and problem solving processes
Database management (event and fault logging)
Streamlined processes and operational efficiency and cost effective delivery
Standard Operating Procedures
Established and maintained recovery processes
Management Reports
Ensure Corporate Governance process are followed
Established Inventory and asset management systems
Ensure all broadcast platforms conforms to regulatory standards

COMPETENCIES:
(Personal capabilities which are critical to the production of quality outputs)

FUNCTIONAL REQUIREMENTS:
MultiChoice-relevant technology operations knowledge
Best practices for Head-end operations
Best practices for Satellite RF operations
Best practices for Terrestrial RF operations
Best practices for CA systems
Best practices for Monitoring practice
Computer Literacy
Best practices for IP Networks
Best practices for Frequency and Coverage planning and analysis
Financial knowledge
MultiChoice knowledge
Market and Subscriber knowledge
Channel supplier knowledge
HR understanding
IT understanding
Pay TV Industry
Analogue and digital television systems
Effective financial management skills
Link budget analysis

Behavioural Requirements:
Leadership
Strategic thinking
Listening
Communication – Verbal & Written
Analytical thinking/problem solving
Cultural sensitivity
Service Orientation
Empathy
Integrity
Attention to detail
Results orientation
Entrepreneurial spirit
Drive/energy
Diplomacy/tact
Risk taking
Flexibility/adaptability
Ability to handle stress / work under pressure
Deadline driven
Initiative

QUALIFICATIONS REQUIRED:
A degree in engineering or related field.
5 years’ experience working at a senior engineering level
(Essential) High level of experience working in the pay tv industry on satellite and digital terrestrial platforms.

CLICK HERE TO APPLY