Since our inception, SENCE has been totally focused on building a
strategic, quality consulting practice. We are committed to helping SMEs
succeed in a challenging and tasking environment by providing them with
the support they need to survive and grow.
Skill Enhancement Centre (SENCE) Limited, is recruiting suitably qualified candidates to fill the following positions:
TRAINING COORDINATOR (INTERN)
JOB DESCRIPTION
The responsibilities of this position include but not limited to the following:
Liaise with Facilitators
Call prospect clients and give training information
Answer all Clients training enquiries
Handle logistics for training activities including venues and equipment
Manage and maintain in-house training facilities and equipment
Ensure all materials needed for training are delivered on time
Responsible for vendor management for all training materials (CDs, Folders, Pictures, Handouts etc)
Carryout post training assessment at the end of training programs
Manage training budget
Maintain training records
Perform any other duties as may be assigned by the CEO
SKILL SET
Must possess bachelor degree in Agriculture or any related field from a reputable higher institution
Ability to multitask
Good planning and organizational skills
Excellent communication skills
Problem analysis and problem solving skills
HEAD OF OPERATIONS
JOB DESCRIPTION
Summary:
The operations manager at Organization is required to oversee and take
responsibility for all the activities which contributes to the effective
operations process that converts input to output.
Essential responsibilities are listed below. Others may be assigned.
•Ensure efficient systems are in place to enable Organization attain its objective of maximum productivity
•Create a conducive work environment which supports work creativity and vitality
•Enhance
the operational procedure, systems and principles in the area of
information flow and management, business process and reporting
•Improve
the operational systems, processes and policies in support of
Organization’s vision and mission specifically to support better
management reporting, information flow and management, business process
and planning.
•Supervise customer service and ensure that they are in line with customer satisfaction objectives
•Plan store layouts, and design displays.
•Ensure that all filing, both paper and electronic, complies with the data protection guidelines.
•Direct and coordinate activities of businesses concerned with the production, pricing, sales, and/or distribution of products.
•Manage operations staff, preparing work schedules and assigning specific duties.
• Raise budget to fund operations, maximize investments, and increase efficiency.
•Coordinate the movement of goods into and out of production facilities.
•Perform sales floor work such as greeting and assisting customers, stocking shelves, and taking inventory.
•Recommend locations for new facilities or oversee the remodelling of current facilities.
•Drive initiatives in the management team and company that contribute to long-term operational excellence.
•Contribute to short and long-term company planning and strategy as a member of the management team
•Serve
as primary liaison to legal counsel in addressing legal issues e.g.
copyright, antitrust, governing instruments, partnerships, licensing
etc.
•Provide IT systems support to staff, undertake and liaise with
external IT consultant to ensure the good maintenance and operation of
the IT network and website.
•Liaise and negotiate with external
suppliers – including equipment lease agreements, insurance renewal and
regular office checks fire safety, maintenance, tidiness.
•Liaise with our office landlords (re lease renewal etc) and attend tenants’ meetings
SKILL SET
Knowledge and Skill requirement:
•Possession
of an outstanding working experience in addition to qualifying degree,
such as bachelor's degree in a relevant field
•Sufficient organisational skill and ability to carry out multiple and intricate tasks
•Prior familiarity with operational management principles and adequate exposure to the use of computer applications
•Strong analytical and problem solving skill.
•Effective communication skill
•Strong initiative and leadership.
•Understand customer needs.
•Good team motivator.
•Team work – Effectively communicates to delegate responsibilities using interpersonal skills.
•Accuracy and punctuality – Precise with details and facts.
•Excellent computer skills and proficient in excel, word, outlook, and access
•Excellent communication skills both verbal and written
•Knowledge and experience in organizational effectiveness and operations management implementing best practices.
Competencies:
•Decision
making- Having the ability to reason swiftly and make prompt decision
authoritatively and wisely after adequately contemplating various
available courses of action.
•Excellent people manager – Persuader, influencer, leader, negotiator and delegator of responsibility.
•Planning and Organising – Ability to develop systems to keep track of information
•Time
management – Being able to establish a systematic course of action to
ensure accomplishment of specific objectives and set priorities and
timetable to achieve maximum productivity
PERSON SPECIFICATION:
•Quality conscious
•Time conscious
•Problem solver
•Flexible
•Passionate for customer service
•Team worker
•Meticulous
•Entrepreneurial
ADMINISTRATIVE OFFICER
JOB DESCRIPTION
Summary:
The main objective of this job is the general administration of office
operations of Organization which include, but might not be limited to,
reception, administrative and clerical support.
Essential responsibilities are listed below. Others may be assigned.
•Sets the office up correctly and running at full capacity always
•Maintain office functionality at all times
•Ensure accurate entry of client order
•Maintain the central filing system, general database and archive
•Track and supervise all social media and advertising activities for the organization
•Manage and supervise the administrative staff
•Provide excellent customer service when dealing with clients
•Prepares departmental budget
•Implement financial policies and procedures to curb wastage of office resources
•Maintain relationship with suppliers and vendors
•Undertake
such other duties and responsibilities of an equivalent nature as from
time to time may be required, in consultation with the human resource
manager.
SKILL SET
Knowledge and Skill requirement:
•At least a HND with experience in office management and developing business processes
•Must be computer literate with proficiency in the use of social media platforms
•A self starter
•Good organizational skill
•Solution oriented
•Time management skills
COMPETENCIES:
To perform the job successfully, an individual should demonstrate the following competencies:
•Customer Service - Ability to respond effectively to sensitive inquires and complaints pleasantly.
•Oral Communication - Speaks clearly and persuasively in positive and negative situations
•Initiative Skills - Ability to take initiative and complete project assignments independently and on‐time.
•Telephone handling skills - Must exhibit a pleasant and welcoming demeanour both in person and on the phone
•Written Communication Skills - Writes clearly and informatively
•Organizational
skills - Demonstrates accuracy and thoroughness, paying attention to
details and performing job requirements efficiently and orderly.
•Leadership - Effectively influences the actions and opinions of others
•Computer proficiency - Must be proficient in MS Applications: Word, Excel, Powerpoint and Outlook
•Professionalism
- Reacts well under pressure; treats others with respect and
consideration regardless of their status or position.
PERSON SPECIFICATION:
•Time conscious
•Problem solver
•Meticulous
•Passion for customer service
•Teamwork
•Flexible
CLICK HERE TO APPLY
Vacancies at SENCE Nigeria Limited
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