Vacancies at SENCE Nigeria Limited

Since our inception, SENCE has been totally focused on building a strategic, quality consulting practice. We are committed to helping SMEs succeed in a challenging and tasking environment by providing them with the support they need to survive and grow.

Skill Enhancement Centre (SENCE) Limited, is recruiting suitably qualified candidates to fill the following positions:

TRAINING COORDINATOR (INTERN)

JOB DESCRIPTION
The responsibilities of this position include but not limited to the following:

Liaise with Facilitators
Call prospect clients and give training information
Answer all Clients training enquiries
Handle logistics for training activities including venues and equipment
Manage and maintain in-house training facilities and equipment
Ensure all materials needed for training are delivered on time
Responsible for vendor management for all training materials (CDs, Folders, Pictures, Handouts etc)
Carryout post training assessment at the end of training programs
Manage training budget
Maintain training records
Perform any other duties as may be assigned by the CEO

SKILL SET
Must possess bachelor degree in Agriculture or any related field from a reputable higher institution
Ability to multitask
Good planning and organizational skills
Excellent communication skills
Problem analysis and problem solving skills

HEAD OF OPERATIONS

JOB DESCRIPTION
Summary: The operations manager at Organization is required to oversee and take responsibility for all the activities which contributes to the effective operations process that converts input to output.

Essential responsibilities are listed below. Others may be assigned.
•Ensure efficient systems are in place to enable Organization attain its objective of maximum productivity
•Create a conducive work environment which supports work creativity and vitality
•Enhance the operational procedure, systems and principles in the area of information flow and management, business process and reporting
•Improve the operational systems, processes and policies in support of Organization’s vision and mission specifically to support better management reporting, information flow and management, business process and planning.
•Supervise customer service and ensure that they are in line with customer satisfaction objectives
•Plan store layouts, and design displays.
•Ensure that all filing, both paper and electronic, complies with the data protection guidelines.
•Direct and coordinate activities of businesses concerned with the production, pricing, sales, and/or distribution of products.
•Manage operations staff, preparing work schedules and assigning specific duties.
• Raise budget to fund operations, maximize investments, and increase efficiency.
•Coordinate the movement of goods into and out of production facilities.
•Perform sales floor work such as greeting and assisting customers, stocking shelves, and taking inventory.
•Recommend locations for new facilities or oversee the remodelling of current facilities.
•Drive initiatives in the management team and company that contribute to long-term operational excellence.
•Contribute to short and long-term company planning and strategy as a member of the management team
•Serve as primary liaison to legal counsel in addressing legal issues e.g. copyright, antitrust, governing instruments, partnerships, licensing etc.
•Provide IT systems support to staff, undertake and liaise with external IT consultant to ensure the good maintenance and operation of the IT network and website.
•Liaise and negotiate with external suppliers – including equipment lease agreements, insurance renewal and regular office checks fire safety, maintenance, tidiness.
•Liaise with our office landlords (re lease renewal etc) and attend tenants’ meetings

SKILL SET
Knowledge and Skill requirement:
•Possession of an outstanding working experience in addition to qualifying degree, such as bachelor's degree in a relevant field
•Sufficient organisational skill and ability to carry out multiple and intricate tasks
•Prior familiarity with operational management principles and adequate exposure to the use of computer applications
•Strong analytical and problem solving skill.
•Effective communication skill
•Strong initiative and leadership.
•Understand customer needs.
•Good team motivator.
•Team work – Effectively communicates to delegate responsibilities using interpersonal skills.
•Accuracy and punctuality – Precise with details and facts.
•Excellent computer skills and proficient in excel, word, outlook, and access
•Excellent communication skills both verbal and written
•Knowledge and experience in organizational effectiveness and operations management implementing best practices.

Competencies:
•Decision making- Having the ability to reason swiftly and make prompt decision authoritatively and wisely after adequately contemplating various available courses of action.
•Excellent people manager – Persuader, influencer, leader, negotiator and delegator of responsibility.
•Planning and Organising – Ability to develop systems to keep track of information
•Time management – Being able to establish a systematic course of action to ensure accomplishment of specific objectives and set priorities and timetable to achieve maximum productivity

PERSON SPECIFICATION:
•Quality conscious
•Time conscious
•Problem solver
•Flexible
•Passionate for customer service
•Team worker
•Meticulous
•Entrepreneurial

ADMINISTRATIVE OFFICER

JOB DESCRIPTION
Summary: The main objective of this job is the general administration of office operations of Organization which include, but might not be limited to, reception, administrative and clerical support.

Essential responsibilities are listed below. Others may be assigned.
•Sets the office up correctly and running at full capacity always
•Maintain office functionality at all times
•Ensure accurate entry of client order
•Maintain the central filing system, general database and archive
•Track and supervise all social media and advertising activities for the organization
•Manage and supervise the administrative staff
•Provide excellent customer service when dealing with clients
•Prepares departmental budget
•Implement financial policies and procedures to curb wastage of office resources
•Maintain relationship with suppliers and vendors
•Undertake such other duties and responsibilities of an equivalent nature as from time to time may be required, in consultation with the human resource manager.

SKILL SET
Knowledge and Skill requirement:
•At least a HND with experience in office management and developing business processes
•Must be computer literate with proficiency in the use of social media platforms
•A self starter
•Good organizational skill
•Solution oriented
•Time management skills

COMPETENCIES:
To perform the job successfully, an individual should demonstrate the following competencies:
•Customer Service - Ability to respond effectively to sensitive inquires and complaints pleasantly.
•Oral Communication - Speaks clearly and persuasively in positive and negative situations
•Initiative Skills - Ability to take initiative and complete project assignments independently and on‐time.
•Telephone handling skills - Must exhibit a pleasant and welcoming demeanour both in person and on the phone
•Written Communication Skills - Writes clearly and informatively
•Organizational skills - Demonstrates accuracy and thoroughness, paying attention to details and performing job requirements efficiently and orderly.
•Leadership - Effectively influences the actions and opinions of others
•Computer proficiency - Must be proficient in MS Applications: Word, Excel, Powerpoint and Outlook
•Professionalism - Reacts well under pressure; treats others with respect and consideration regardless of their status or position.

PERSON SPECIFICATION:
•Time conscious
•Problem solver
•Meticulous
•Passion for customer service
•Teamwork
•Flexible

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