Each year, Google receives more than two million job applications from around the world and hires several thousand of those candidates.
It takes an average of six weeks to secure a hire, and every
candidate needs to be screened by their potential boss, potential
colleagues, and a hiring committee.
"If you wondered if this takes a lot of Googler time, it does,"
Google's SVP of People Operations Laszlo Bock writes in his book, "
Work Rules!". But he says that time has been cut down significantly by making the hiring process more efficient.
In the early days of the company, hiring would take four to 10 hours
of a manager's time each week, with top executives spending a full day
on it. By 2013, the company had grown to 40,000 employees but had
slashed that time to one and a half hours a week. (Today, the company
has more than 60,000 employees.)
Bock explains that years of
research and experimentation helped Google get hiring exceptional people
down to a near science. "There are four simple principles that can help
even the smallest team do much, much better at hiring," he writes.
We've explained them below.
1. Set an uncompromisable high standard.
Justin Sullivan/Getty Images
Google's board selected Sundar Pichai to succeed Larry Page as Google CEO last August.
You will be able to quickly determine if someone is worth even an initial interview by setting the bar high and not budging it.
"Before you start recruiting, decide what attributes you want and
define as a group what great looks like," Bock writes. "A good rule of
thumb is to hire only people who are better than you."
This applies to all positions, he explains. If you're hiring an
administrative assistant, don't simply look for someone who can answer a
phone and schedule your meetings; find someone who will make your job
easier by organizing your time and priorities better than you ever
could.
And if an employee search is taking longer than you would like, be patient and concentrate more of your effort on the task.
"Do not compromise," Bock writes. "Ever."
2. Find candidates on your own.
Google works with some recruitment firms, but only in specific
situations in which outside expertise is a requirement, such as building
a new team in another country.
The company has used third-party job boards like Monster in the past,
but pulled back from them after its reputation grew sufficiently,
mostly because it found that too many of those sites' users send out
generic mass job applications.
Today, Google relies on its own careers portal and the referrals it
solicits from Googlers. And when your company begins growing, Bock says,
"ask your best-networked people to spend even more time sourcing great
hires."
He also recommends that managers make use of LinkedIn, Google+,
alumni databases, and professional associations to discover talent.
3. Put checks in place to assess candidates objectively.
An organization the size of Google can afford to have a large group
of people spend time with each candidate, but even smaller companies
need to avoid placing the burden of hiring someone onto one individual.
"Include subordinates and peers in the interviews, make sure
interviewers write good notes, and have an unbiased group of people make
the actual hiring decision," Bock writes. "Periodically return to those
notes and compare them to how the new employee is doing, to refine your
assessment capability."
4. Provide candidates with a reason to join.
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Google's Mountain View headquarters.
Jonathan Rosenberg, former SVP of products and current advisor to
Alphabet CEO Larry Page, used to keep 200 Google employees' résumés in
his office.
"If a candidate was on the fence about joining Google, Jonathan would
simply give them the stack and say: 'You get to work with these
people,'" Bock writes.
According to Bock, the candidate would look through the impressive
collection, including everyone from the inventor of JavaScript to
Olympic athletes, and ask Rosenberg if he had cherry-picked them — to
which he would honestly reply no. The technique worked every time.
"Make clear why the work you are doing matters, and let the candidate
experience the astounding people they will get to work with," Bock
writes.
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